This profile has been claimed by the business owner or representative.
Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
front desk good people
This was my first stay there the staff was very nice. My room was clean. I would stay there again. They also let me check in early
Business response:
Dear Allen, Thank you for your positive feedback! We're delighted to hear that you had a pleasant stay with us and that our staff could accommodate your early check-in request. Providing clean rooms and excellent service are our top priorities. We appreciate your recommendation and look forward to welcoming you back to Extended Stay America for another enjoyable stay. Safe travels until then!Sincerely,Hotel Management
Biggest dislike is the large gap under the room door.
Business response:
Dear Tianna,Thank you for sharing your feedback. We’re genuinely sorry that the gap under the door caused discomfort during your stay. Your experience is important to us, and we’re committed to addressing this issue to ensure a more comfortable stay for future guests. We appreciate your understanding and hope you’ll consider giving us another chance to provide a better experience on your next visit. Safe travels!Sincerely,Hotel Management
Liked Kitchen. Did not like room cleaning only every 7 days. Having to take towels to front desk to be given new ones, taking garbage down to the trash room. Extreme limited breakfast & dinning in general. Left on day early and were not even capable of giving me a copy of the hotel charges because “the system did not allow it”. Would not recommend this “hotel”, it has more a MOTEL service. They had a sign at the laundry room to ask for detergent but ran out of it for several days. Front desk phone seemed broken since several... read more
Business response:
Dear Luis, Thank you for choosing us. It is good to know you were pleased with the kitchen and had a pleasant stay. However, we regret the problems you suffered during your time with us. The eventsdetracted from a relaxing and seamless visit are very understandable. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. Bringing these concerns to our attention is greatly appreciated, as we are constantly growing and improving based on guest feedbac... read more
En mi caso solo buscaba donde dormir en mis vacaciones, pero no es una grab opcion... lamentablemente carecen de buena higiene, tube que pedir que me limpiaran el cuarto y solo me cambiaron las sabanas, tuve que lompoar mi cuarto y baño por la salud de mi familia.
Business response:
Dear Moises, Thank you for choosing us. We are sorry for the frustrations and regret that the overall cleanliness of the room did not meet your liking. In response to your comments, we will instruct our team to double-check the process for this problem. Our housekeeping team is very active and takes an interest in delivering flawless accommodation, but we regret missing some spots in your case. Our front desk team is always there to attend to your needs. Apart from this, we hope you had a pleasant stay and will give us anoth... read more
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 752,755 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.