Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Leiya, Thank you for your positive feedback and for highlighting our spacious rooms and accommodating staff. We strive to provide exceptional service and comfort to all our guests. Your satisfaction is important to us, and we look forward to welcoming you back to Extended Stay America for another enjoyable stay. We appreciate your recommendation and hope to see you again soon!Sincerely,Hotel Management 

Business response:

Hi Amir,Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Extended Stay America - Madison.As a valued customer, we see that there is room for improvement based on your feedback. We saw that you rated your Intent to Recommend an “8”; however, we also noticed that there were several missed opportunities.Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas ... read more

Business response:

We are very happy to hear you enjoyed your stay. We hope to see you again very soon.