Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Ernest, Thank you for your feedback about Extended Stay America. We are pleased you enjoyed the quiet atmosphere. We apologize for any inconvenience caused by the noisy A/C and appreciate your input for room upgrades. Your comments help us improve for future stays.Sincerely,Hotel Management 

Business response:

Dear Kathryn, Thank you for choosing us. It is good to know you had a pleasant time here. However, our primary focus is on exceptional experiences in all areas; therefore, we are very disappointed that we did not meet these expectations. Our housekeeping team works hard to deliver a comfortable and clean room, but we regret this was not your case. Please accept our apologies for the issues that impacted your stay, and we will discuss for improvement. We look forward to another opportunity to show you the outstanding hospital... read more

Business response:

Dear Ashley, Thank you for sharing your feedback with us. We appreciate your understanding that our hotel offers basic amenities at a competitive price point. We continuously strive to provide a comfortable and convenient stay for all our guests. Your comments are valuable to us as they help us identify areas for improvement. We hope to have the opportunity to welcome you back to Extended Stay America and exceed your expectations in the future.Sincerely,Hotel Management 

Business response:

Dear Dan, Thank you for being our guest. We understand that starting your day with a good breakfast is crucial, and we are sorry to hear that your experience wasn't up to your expectations. We aim to ensure all our guests can enjoy our complimentary amenities. Thank you for bringing this to our attention so we can continue to improve our hotel. We hope the rest of your stay was enjoyable and you will stay with us again whenever you are in the area.Sincerely,Hotel Management