Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Anthony, We apologize for any confusion regarding our proximity to the airport and our transportation services. Your feedback is important, and we regret if our description did not meet your expectations. We strive to provide accurate information to our guests and will review our communication to ensure clarity moving forward. Please accept our apologies for any inconvenience caused, and we appreciate your understanding. Should your travels bring you back to the area, we hope to provide you with a more seamless experien... read more

Business response:

Dear Raunessa, Thank you for staying at Extended Stay America and for your generous feedback. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Sincerely,Hotel Management 

Business response:

Dear Andre, Thank you for your feedback. We appreciate your suggestion for updates and are continuously working on improvements to enhance our guest's experience. We value your input and hope to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Management 

Business response:

Dear Rita, Thank you for bringing these concerns to our attention. We apologize for the inconvenience you experienced with the number of towels and cleanliness of the sofa bed covers. We have addressed these issues with our housekeeping team to ensure all rooms are properly stocked and maintained for our guests' comfort. Your feedback is valuable to us as we strive to improve our services. We hope you will consider staying with us again, allowing us the opportunity to provide you with a better experience.Sincerely,Hotel Mana... read more