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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Professional service My stay was exceptional, was pleased with staff from front desk, manger and house keeper.
Business response:
Dear Kiara, Thank you for your glowing feedback! We're delighted to hear that you had an exceptional stay with us and that our staff, from the front desk to management and housekeeping, contributed to your satisfaction. Providing excellent service and maintaining cleanliness are our top priorities. Your kind words will be shared with our team. We look forward to welcoming you back to Extended Stay America for another outstanding experience. Sincerely,Hotel Management
Staff is very nice and accommodating clean hotel
Business response:
Dear Desarae, It is lovely to read your review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we succeeded during your stay. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality. Thank you for being our guest, and we look forward to your next stay!Sincerely,Hotel Management
Checking process after hours is not convenient. A lot of noise from other rooms. Not a place to relax. Just something quick for a night or two.
Business response:
Dear Jose, We apologize for the inconvenience you experienced during the check-in process and the disturbance caused by the noise. Providing a relaxing environment is important, and we regret falling short of your expectations. We are reviewing our procedures to ensure a smoother after-hours check-in experience and are addressing noise concerns to improve our guests' comfort. Your feedback is appreciated, and we hope you will consider staying with us again for a more enjoyable experience.Sincerely,Hotel Management
Bueno
nA
Staff is always very friendly! Could use some physical upgrades to the property.
There was alot of noise from the street. The kitchen area is really outdated.The refrigerator was really dirty on the outside and had dents all over it. I asked the dront desk if they had an ice machine, the maintenance person who just happen to be in the lobby interupted my conversation with the desk and said you dont need ice you have a refrigerator.
Business response:
Dear Robert, We apologize for the inconvenience caused by the street noise and the condition of the kitchen area and refrigerator during your stay. Your feedback is valuable to us, and we regret any interaction that did not meet our standard of hospitality. We will share these concerns with our team to ensure better communication and improve the cleanliness and maintenance of our facilities. Thank you for bringing these matters to our attention, and we appreciate your understanding.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 753,760 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.