Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Guest, We are delighted that you selected Extended Stay America for your recent stay in the city, and we are genuinely pleased to note the positive aspects of our hotel that you highlighted. Your business is highly valued, and we hope to be your preferred choice whenever you are in the area. We eagerly anticipate your next visit.Sincerely,Hotel Management 

Business response:

Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit. 

Business response:

Dear Rachel, Thank you for your feedback regarding the beds. We apologize if they did not meet your comfort expectations. Guest comfort is important to us, and we are reviewing your comments with our team to ensure we provide the best possible experience. Your feedback helps us improve, and we appreciate your understanding. We hope to welcome you back to Extended Stay America for a more comfortable stay.Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for highlighting the location of Extended Stay America. We are glad it suited your needs. We look forward to welcoming you back soon.Sincerely,Hotel Management 

Business response:

Dear Gerardo, Thank you for your feedback regarding your recent stay. We appreciate you bringing the condition of the sofa bed mattress to our attention. Your comments are important as we strive to maintain a clean and comfortable environment for all guests. We value your input and hope to welcome you back for a more pleasant experience in the future.Sincerely,Hotel Management