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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Roach company This place is run down and outdated. As soon as i opened the door and stepped into the room i see roaches. Im like ok thats a bad sign. Wake up to take a shower and guess what is watching me shower, YEP a roach. No one wanted to hear about it at the front desk. Its not allowing me to post pictures but i have a few to post
Business response:
Dear Guest, Thank you for staying with us and sharing your concerns. Please accept our apologies for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of outside insects. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee no future issues. We regret the frustrations you experienced, and we are very grateful for your patience. Thank you again; we hope you will give us a second chan... read more
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Business response:
Dear Guest, Thank you for your positive feedback! We’re thrilled to hear that you had a great experience with us. Our team works hard to provide a clean, comfortable, and welcoming environment for all of our guests, and it’s wonderful to know that we met your expectations. We truly appreciate your support and look forward to welcoming you back to Extended Stay America for another enjoyable stay.Sincerely,Hotel Management
Customer service was outstanding and very helpful in every ways. Maintenance was greatly in fixing things that needs to be fixed. I would love to stayed here again..
A cigarette was on the windowsill of my room. Considering the long notice I got about a no smoking room I thought that was ridiculous. So much for a no smoking room.
Business response:
Dear Guest,We're sorry that your experience did not align with expectations, especially given the importance of maintaining a smoke-free environment. We understand how frustrating it must have been. Although our guests' rooms are smoke-free, we occasionally have violations of this rule. Rest assured that maintaining a clean and fresh environment throughout our hotel is our top priority, and we are constantly working to improve. We greatly appreciate your observations and concerns. We hope you will consider giving us a second... read more
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,696 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.