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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was professional and the bed was actually comfortable.
Business response:
Dear April, Thank you for staying with us and for your thoughtful review. We’re delighted that Nic helped make your visit to Extended Stay America a memorable one. Our team strives to create a warm and welcoming experience, and your kind words mean a lot. We look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management
Easy check in and comfortable. Some things missing that they said were to be included. But overall ok!
Business response:
Dear Guest, Thank you for choosing Extended Stay America! We’re glad you had a smooth check-in and a comfortable stay. We apologize if anything was not as expected and appreciate your feedback. Your insights help us improve, and we hope to provide an even better experience on your next visit.Sincerely,Hotel Management
Somewhat disappointed Baseboards and floors were dirty. The floors turned our feet black. There were no utensils, pots, pans, cups, plates in kitchen. Entire kitchen cabinets were empty. In order to cook we had to go buy all kitchen supplies needed. It defeated the purpose in getting a room with a kitchen to cook. Oven door would not close. No big trashcan in kitchen. No dish soap. We found a used diaper in the couch cushions. Was stuffy and smelled of strong smoke in the hallways and stairway. Check in was wonderful. Beds w... read more
Business response:
Dear Guest, Thank you for taking the time to share your experience. We sincerely apologize for the issues you encountered during your stay, and we deeply regret that your experience fell short of your expectations. We are disappointed about the cleanliness issues you encountered, and this is certainly not the standard we strive to uphold. We will be addressing this with our housekeeping team immediately to ensure that our property is properly maintained and thoroughly cleaned for future guests. We also regret the inconvenien... read more
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,696 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.