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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Power outages, noisy neighbors Not really the property’s fault but one evening the power kept going out - for 10-20 min at a time.. I also expected that at a property like this, there would be cups, plates, etc in the room without having to ask for everything piece by piece from the front desk. I also had VERY heavy footed upstairs neighbors my last night 11 PM on.. I called down- not sure if anything was done.. the noise seemed to continue.
Business response:
Dear Guest, We apologize for the power interruptions you experienced during your stay, and we understand how frustrating this can be. We also appreciate your comments about the kitchen amenities, and we’re working to ensure that everything is provided in the rooms for a more convenient experience. We regret the noise disturbance from your neighbors and will review how we handle such issues. We hope to welcome you back for a more enjoyable and restful stay.Sincerely,Hotel Management
Clean the refrigerator better and have separate rooms for customers with pets
Business response:
Dear Guest,We apologize for the cleanliness issues you encountered with the refrigerator and understand how important it is for all areas to be properly maintained. We will address this with our housekeeping team to ensure thorough cleaning in the future. Additionally, we appreciate your suggestion regarding separate rooms for guests with pets. This is a great idea, and we will explore ways to accommodate all guests better, ensuring a more comfortable experience for everyone. We are committed to improving and providing a bet... read more
The rooms were clean and the staff was nice/ friendly. My only problem I was concerned about the people walking in and out of the hotel. One man approached my daughter and asked to use her phone because he was trying to reach somebody in the hotel and the hotel wouldn’t let him use the phone.
Business response:
Dear Guest, We're happy you found the rooms fresh and the team welcoming during your visit! At Extended Stay America, providing a comfortable and welcoming environment is very important to us. We also appreciate you sharing your concerns regarding safety. We take matters like this seriously and will discuss this internally to reinforce our safety protocols and ensure our guests' total comfort. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for an even better experience.Sincerely,Ho... read more
Nice hotel
I enjoyed my stay no complaints
Business response:
Thank you Alan, we are pleased you enjoyed your stay.
Great night Everything was great,the front desk was very helpful. We asked for a steakhouse and they pointed Us to 2 places and they were great.
Business response:
Dear Guest, Thank you for taking the time to review your experience at Extended Stay America. It's so nice to know you had a great night and that you were pleased with the exceptional service from our front desk staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon! Sincerely, Hotel Management
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respite great place to just get a way for a bit. quiet near shopping areas. friendly staff always.
Business response:
Dear Guest, Thank you for your feedback. We’re thrilled to hear that you had a relaxing getaway and enjoyed the quiet atmosphere, as well as the proximity to shopping areas. Our staff strives to provide the best service, and we’re glad that they contributed to your positive experience. We’re always here to ensure your comfort, and we look forward to welcoming you back for another wonderful stay at Extended Stay America.Sincerely,Hotel Management
Great stay
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 752,445 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.