Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Danielle, Thank you for taking the time to share your feedback. We appreciate your honest review and are always looking for ways to improve. While we're glad to hear that certain aspects of your stay met your expectations, we’d love to learn more about how we can enhance your experience in the future.If you have any specific concerns or suggestions, please feel free to reach out to us directly. Your input is valuable, and we hope to have the opportunity to provide you with a more exceptional stay next time.Best regards, 

Business response:

Dear Sara,Thank you for sharing your feedback. We are pleased that our location and pricing met your expectations. However, we regret the cleanliness issues you encountered with the bed linens upon arrival. Such oversights are unacceptable, especially after a long journey. Please know that fresh linens are available at the front desk upon request. We will address this matter with our housekeeping team to ensure rigorous standards are upheld. Your comfort is our priority, and we hope to welcome you back for a more seamless ex... read more

Business response:

Thank you for taking the time to provide your feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality. We are so glad to hear that you enjoyed your stay.Thank you again and we look forward to seeing you in the future!Best regards