This profile has been claimed by the business owner or representative.
Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the review.
My wife and I stayed here for one night. Overall, it’s okay—not fancy, but okay. However, there were a few downsides. When we arrived, there was no one at the front desk. Instead, there was a ring button to call for assistance. I pressed it once, waited, and when no one showed up, I pressed it again. After about a minute, someone came out, but the first thing she did was complain that I was pushing the button too often. Not exactly the warmest welcome. The room itself was decent—it had a stove, refrigerator, microwave, and k... read more
Business response:
Dear Peiyue, We sincerely apologize for the lack of a warm welcome you received upon your arrival. That is not the level of service we aim to provide, and we will address this with our front desk team to ensure a more positive experience in the future. We also regret that the hair dryer and breakfast offerings did not meet your expectations. Your comments are important to us, and we will work to improve these areas. We appreciate your insights and hope to welcome you back for a more enjoyable stay.Sincerely,Hotel Management
When checking in the front desk attendant made me feel so comfortable.. She gave me all the information I needed to know and even made recommendations on restaurants and things to do in the surrounding areas she was fantastic.. room was clean and comfy as well and our stay was great ..
Business response:
Dear Monica,Thank you for your wonderful review! We are delighted that your stay at Extended Stay America was enjoyable and that our team made you feel so welcome. Providing a comfortable and memorable experience is our top priority. We truly appreciate your kind words and look forward to hosting you again in the future!Sincerely,Hotel Management
Overall satisfactory.
Business response:
Dear Guest, We appreciate you taking the time to leave your kind rating for Extended Stay America. Your satisfaction is important to us; therefore, we are pleased to have met your expectations. We hope to see you again soon!Sincerely,Hotel Management
Safe, clean, closest to the airport, nice bathroom/tub, loud heater, and some noise. Great deal for the price and convenience.
Was great
It was easy to navigate around the hotel. Quiet. Beautiful. Restaurants were close by.
Business response:
Dear Cory,Thank you for including Extended Stay America in your travel plans! We are thrilled you found our hotel easy to navigate and enjoyed the quiet and beautiful surroundings. It’s great to know that the nearby restaurants added to your experience. We appreciate your kind words and look forward to welcoming you back on your next visit! Sincerely,Hotel Management
This was a quick trip and needed a place to stay close to medical appointmts. The one thing I was disappointed in was it advertised free breakfast which was coffee and packaged cupcakes, etc. at the door as you walked out. The room was ok, but the bathroom is very small and needs updating. Overall, served it's purpose for what we needed.
Business response:
Dear Suzanne,Thank you for choosing to stay with us during your medical appointments. We're glad our location was convenient for you and our hotel met your immediate needs. We understand your disappointment regarding the breakfast selection and the bathroom's size and condition. We strive to provide a comfortable experience, and your feedback helps us identify areas for improvement. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we have the opportunity to make a much b... read more
Breakfast very deceiving, nothing was available Really deceiving
Business response:
Dear Normand, We regret that the breakfast options did not meet your expectations. Ensuring a satisfying experience for our guests is essential, and we apologize for any disappointment. We strive to provide convenient offerings, and your feedback will be shared with our team to explore areas for improvement. Thank you for bringing this to our attention. We hope to offer you a more enjoyable stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,098 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.