This profile has been claimed by the business owner or representative.
Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was clean enough and fit my needs for the stay, however, the staff were pretty rude with the exception of one gentleman working the desk. Staff attempted to charge us for another night claiming they “only receive payment 7 days at a time” despite us paying in full. Made us call expedia support before finally letting it go. The lobby also had a stanky fish smell for about 3 days. “Breakfast” is just coffee and cheap muffins, but overall this place isn’t awful. Just not great either.
Business response:
Dear Guest, Thank you for your feedback. We're glad the room met your needs, but we sincerely apologize for the service and communication issues you encountered. This is not the level of professionalism we expect from our team, and your comments are being addressed internally to ensure better guest interactions. We also regret the confusion around your payment and the odor in the lobby, which we’re working to resolve with improved ventilation. We appreciate your understanding and your recognition of the one team member who m... read more
Convienet location. Would have liked more choices for breakfast
Business response:
Dear Jeffrey, Thank you for your feedback and for choosing to stay at Extended Stay America. We're glad you enjoyed our convenient location, and we appreciate your suggestion regarding breakfast options. We understand the importance of a satisfying start to the day and are currently exploring ways to enhance our offerings while working within local guidelines and operational capabilities. Your input helps us identify areas for improvement, and we’re committed to creating a more enjoyable experience for all our guests. We tru... read more
Good hotel. Breakfast selection was pitiful
Business response:
Dear Nadine, Thank you for your feedback and for recognizing us as a good hotel. We apologize that the breakfast selection did not meet your expectations. Your comments have been shared with our team as we explore ways to improve and offer more satisfying options for our guests. We appreciate you bringing this to our attention, as guest input is vital to our growth. We truly value your stay and look forward to welcoming you back soon. Sincerely, Hotel Management
Staying at this hotel was great!!! The customer service was on the next level, hotel employees were friendly and Helpful.
Upgrade Hotel needs upgrades. There’s a wet basement smell.
Business response:
Dear Nicole, We sincerely apologize for the unpleasant odor you encountered, which may have contributed to an overall dated impression of the property. We understand your concerns regarding the need for upgrades and are currently evaluating areas throughout the hotel for improvements, including ventilation and facility updates. Your comments are extremely helpful in guiding our efforts to enhance guest comfort and satisfaction. We appreciate your stay and your honest input, and we look forward to welcoming you back to a refr... read more
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,508 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.