Extended Stay America - Tampa - Airport - N. Westshore Blvd.

Business response:

Dear Carol, Thank you for your thoughtful review and for highlighting the comfort, cleanliness, and value of your stay. We’re glad to hear you enjoyed the spacious room and found it both relaxing and affordable. Our team is committed to providing a high-quality experience at a great value, and your kind words reinforce our efforts. It’s always rewarding to know we met your expectations. We truly appreciate your support and look forward to welcoming you back soon for another great stay at Extended Stay America. Sincerely, Hot... read more

Business response:

Dear Christina, Thank you for your kind words and for taking the time to share your experience. We’re thrilled to hear that you enjoyed the spacious, cool, and clean room, along with the convenience of a full kitchen. It’s also wonderful to know our staff made a positive impression during your stay. We work hard to provide a comfortable and welcoming environment for all our guests. Your satisfaction means a lot to us. We truly appreciate your stay and look forward to welcoming you back to Extended Stay America! Sincerely, Ho... read more

Business response:

Dear Arturo, Thank you for your positive feedback. We’re delighted to hear that you had a great experience with us. Our team works hard to ensure every guest feels comfortable and well cared for, and it’s wonderful to know we met your expectations. We truly appreciate your support and look forward to welcoming you back to Extended Stay America soon for another great visit. Sincerely, Hotel Management 

Business response:

Dear mark, Thank you for your feedback. It seems there may have been an issue with your review submission, and we’re unable to fully understand your comments. Please feel free to share any specific concerns or suggestions you have, as we are committed to providing the best possible experience for our guests. Your input is important to us, and we look forward to the opportunity to address any issues you may have. Sincerely, Hotel Management 

Business response:

Dear Guest, We sincerely apologize for the unacceptable condition of your room, particularly the state of the bathtub and microwave. This is far below the standards we aim to provide, and we understand how upsetting and inconvenient this must have been for you. Your comments have been immediately shared with our housekeeping management team for investigation and action to ensure a thorough cleaning protocol is enforced. We value your input and appreciate the opportunity to improve our services. We hope to have the opportunit... read more

Business response:

Dear Guest, Thank you for taking the time to share your positive experience at Extended Stay America. We are delighted to hear that our front desk clerk provided you with professional and friendly service upon your arrival. It’s always our goal to ensure a smooth and welcoming check-in process, and your kind words are truly appreciated. We will make sure to recognize the team member for a job well done. Your satisfaction is very important to us, and we look forward to continuing to exceed your expectations in the future. Sin... read more