Extended Stay America - Tampa - Airport - Spruce Street

Business response:

Dear Anthony, Thank you for your review! We're thrilled you encountered great people at Extended Stay America. Our team takes pride in providing excellent service to our guests, and we're glad they made a positive impression on you. We appreciate your kind words and look forward to serving you again on future visits!Sincerely,Hotel Management 

Business response:

Dear ricardo, Thank you for sharing your feedback about your stay at Extended Stay America. We apologize for any inconvenience caused by the lingering cigarette odor in your room. We strive to maintain a smoke-free environment and will address this issue with our housekeeping team to ensure a thorough inspection and deodorization of the room. We appreciate your understanding, and we hope to have the opportunity to provide you with an improved experience during your next visit.Sincerely,Hotel Management 

Business response:

Dear Anthony, It is wonderful to read your review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we succeeded during your stay. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality. Thank you for being our guest, and we look forward to your next stay! Sincerely,Hotel Management 

Business response:

Dear Jorge, Thank you for including Extended Stay America in your travel plans. It's nice to know you loved our location, close to Raymond James Stadium within walking distance, and found us to be of great value. Thank you for taking time out of your day to recognize our efforts. We hope to be your hotel of choice anytime you visit Tampa.Sincerely,Hotel Management