Extended Stay America - Tampa - Airport - Spruce Street

Business response:

Thank you for posting a review of your stay with us. We regret not meeting some of your expectations; moreover, we are sorry for the noise you experienced while you were here and that we were unable to resolve the problem to your satisfaction. We certainly should have done more, and we will be working with our staff to make sure we do a better job in the future. We hope you will consider giving us a second chance the next time you are in Tampa. Sincerely, Hotel Management 

Business response:

Andrea, thank you for returning to Extended Stay America. We are delighted to know our staff was able to impress you once again with the impeccable service we are known for and that you enjoyed your time with us. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are sorry our rooms were not up to your expectations and that you had a less than stellar experience. Your feedback is of the utmost value as it gives us an insight into how we can perform better. We would love to have you here again and make your next trip an exceptional one. Sincerely, Hotel Management 

Business response:

Antwan, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Agnaldo, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management 

Business response:

Good morning, Thank you for your excellent review and I hope we have the opportunity to serve you again in the near future! 

Business response:

Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Marcos, it's so nice to read your positive review of your recent stay at Extended Stay America. We are thrilled to know you had a comfortable experience and that you were impressed with our convenient location as well as our well-maintained property. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management 

Business response:

We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management