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Extended Stay America - Tampa - Airport - Spruce Street
- Hotels
- Tampa, FL
About this business
Extended Stay America Hotel Tampa - Airport - Spruce Street is located at 4312 W Spruce St, Tampa, FL. This location is in the Carver City - Lincoln Gardens neighborhood. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 4.0.
Location details
4312 W. Spruce St., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was just ok The room was clean and the staff friendly
Business response:
Thank you for being our guest. It's nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We look forward to welcoming you back soon. Sincerely, Hotel Management
Day time staff was great. Night time was not nice. Couldn’t figure out a way to get me one extra pillow in the entire place.
Business response:
Thank you for your review. We are sorry for the poor experience you had with some of our associates. We have shared your feedback with the team so that we can provide a much better experience for our guests going forward. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
I had a reservation and the staff person took 30 minutes to find my room. I could hear the people talking and tv playing in the room next to me, even though they weren't loud.
Business response:
Thank you for choosing our hotel for your stay and for taking time to provide feedback. It was certainly disappointing to read about the problems you experienced at the front desk during check-in. Your remarks will be shared with our team so we can ensure these types of mistakes are not repeated. We regret the inconvenience caused by noise. It was our pleasure to have you as our guest, and we hope you will give us another opportunity to be of service. Sincerely, Hotel Management
You get what you pay for -this is not the Ritz! OK for the price, forget about the breakfast and coffee. Better to stop on the way to the airport. Neighborhood is typical near the airport. No hairdryer which is a bummer. Lots of good lighting, comfortable bed, lousy shower.
Business response:
Sandra, thank you for choosing Extended Stay America. It’s a pleasure to know you liked our proximity to the airport and slept well on our comfortable bed. We are also glad to know you were happy with our affordable rates. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
No thanks there were condoms in the kitchen cabinets and 0 conditioner. also would not hold my bags for 2 hours since I couldnt early check in.
Business response:
Thank you for staying with us. We are sorry for the disappointment and the inconvenience you had due to the early check-in policy. We also apologize for the cleanliness issue you encountered during your stay. Your concerns have been shared with the housekeeping team to ensure a better experience going forward. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Es bueno saber que hablan español eso me hizo sentir comoda...me gusto su ubicaciln cerca al aeropuerto. No me gusto que llegue con mucha sed y la maquina de bebidas estaba malograda, eso fue FATAL..el resto del servicio regular.
Business response:
Thank you for the feedback. We are glad to read you liked our service and that our location near the airport was convenient for your needs. However, we are sorry for not meeting all of your expectations. We appreciate your comments and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
One night stay First room was not clean, switched to second room that was cleaned, but no hot water only lukewarm. Fridge leak water for some unknown reason.
Business response:
Lovern, thank you for sharing your concerns. We are sorry the rooms you stayed in had several issues that impacted your stay. We will have our teams review your comments so that appropriate measures can be taken. We hope you will consider coming here again so we can provide you with an exceptional experience. Sincerely, Hotel Management
Atención personalizada Excelente ubicación, y atención personalizada
Business response:
Dear Lorela, thank you for evaluating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with the excellent service provided by our associates. Thank you also for highlighting our convenient location, and we hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - Spruce Street
How is Extended Stay America - Tampa - Airport - Spruce Street rated?
Extended Stay America - Tampa - Airport - Spruce Street has a 4.4 star rating with 1,710 reviews.
When is Extended Stay America - Tampa - Airport - Spruce Street open?
Extended Stay America - Tampa - Airport - Spruce Street is open now. It will close tomorrow at 12:00 a.m.