Extended Stay America - Tampa - Airport - Spruce Street

Business response:

Jacob, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Robert, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

John, thank you for selecting Extended Stay America for your visit and for sharing your comments. We are glad to read you had a peaceful stay here and that you liked our beautiful location. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thanks for taking the time to review our hotel. We apologize that your non-smoking room had a smoke odor. We have asked our housekeeping staff to make sure each and every room receives a deep clean to remove the smell and also to thoroughly inspect the suite before accommodating to our guests. We appreciate your feedback and hope to host you back in the future. Sincerely, Hotel Management 

Business response:

Ericka, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for evaluating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your room. We appreciate your business and hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management 

Business response:

Ericka, thank you for the glowing review of Extended Stay America. We are delighted to know you had a peaceful stay with us and that you were impressed by the service provided by our courteous associates. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management