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Extended Stay America - Tampa - Airport - Spruce Street
- Hotels
- Tampa, FL
About this business
Location details
4312 W. Spruce St., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Paul, thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Nice hotel, very clean and comfortable. I could not cast my devices to the TV to watch videos. I followed the indications on the TV. The small pond in the back of the motel is nice, but it should be more covered and private; maybe including some trees or bushes in front of it gives more comfort to the person enjoying the pond. Florida is a semitropical state and weather is really nice, especially in the evenings. Why not including a small balcony where guests have a view and a way to enjoy the exterior? I know that the motel... read more
Business response:
Thank you for the kind review of Extended Stay America. We are delighted to know you liked our well-maintained hotel and had a relaxing stay with us. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Needs attention to detail From the room behind me you could smell Marijuana.. towel had hair but that could be anywhere. Linens we somewhat clean but I know it could have been better.
Business response:
Dear Garfield, thank you for being our guest and for the review. We are happy overall you had a satisfactory experience. We are, however, so sorry for the smell of smoke throughout your visit. Please let us know next time and we will do all we can to ensure the clean environment you deserve. Thank you again for staying with us and hurry back. Happy New Year. Sincerely, Hotel Management
Business response:
Laura, thank you for your review. Your total satisfaction is always our top priority, and I am sorry we failed to deliver that. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Location was where I needed to be, price was acceptable. I wanted to find accommodations with exercise equipment available.
Business response:
Thank you for choosing Extended Stay America for your needs. We are pleased to know you liked our convenient location and that you had a comfortable stay with us. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Margie, thank you for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
It Was OK Stayed for a week. No room service the entire stay. I'm a sports fan; no ESPN, Fox Sports or sports channels in the room. They gave me pots and pans but had no dish soap. There was an odor when I first walked into the room but I got used to it quickly. The front desk employees were very nice. Pain in the rear to get good WiFi after I paid for better svc.
Business response:
Joseph, we appreciate you choosing our hotel. We are glad to read you had an overall pleasant visit and liked the service provided by our Front Desk staff. We have discussed your comments with our team, and we will be making changes to better serve our guests. Thank you for sharing your concerns. We hope you will give us another chance to prove ourselves to you on a future visit. Sincerely, Hotel Management
You get what you pay for I guess. The place didn't feel clean at all. I closed the toilet seat and the entire top hadn't been cleaned (sticky stuff on top and hair attached to it). I didn't feel comfortable sitting/laying anywhere.
Business response:
Thank you for being our guest. We are disappointed reading your visit to our hotel wasn’t an exceptional one. Please accept our sincere apologies for the cleanliness issue in your room which impacted your stay with us. Your feedback is discussed with our housekeeping team to ensure they deliver their best efforts in providing a well-appointed room to each guest going ahead. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - Spruce Street
How is Extended Stay America - Tampa - Airport - Spruce Street rated?
Extended Stay America - Tampa - Airport - Spruce Street has a 3.5 star rating with 2,723 reviews.
When is Extended Stay America - Tampa - Airport - Spruce Street open?
Extended Stay America - Tampa - Airport - Spruce Street is open now. It will close tomorrow at 12:00 a.m.