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Extended Stay America - Toledo - Holland
- Other
- Holland, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6155 Trust Drive, Holland, OH, 43528, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Parking convenient. Advertising free breakfast should say continental breakfast. Only coffees, muffins and cereal. Staff do not clean rooms unless you stay 7 days. Staying 5 days you’re on your on as for cleaning.
Business response:
Dear Patrina, Thank you for being our guest and sharing your feedback. It is nice you had a pleasant time and were pleased with the convenient parking. However, we apologize for your unhappy experience with our housekeeping services. While our housekeeping is done weekly to respect our guests' privacy and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. Please accept our apologies if we did not communicate this properly at check-in. Further, we regret that you were ... read more
No Wi-Fi password in room. Phone to call front desk didn't work so had to go to front desk for assistance, a guest standing there was the one who helped.
Business response:
Dear Helena, Thank you for selecting us. We regret we did not meet your expectations for a maintained room and hope you will accept our apologies for the inconvenience you encountered in the room. We have taken note of your observations and are currently having the same conversation with our brand leaders. In the meantime, our housekeeping and engineering staff are committed to keeping our facilities clean and up-to-date throughout our hotel. Our priority is to serve our guests with excellent service; anything lacking in thi... read more
because was safe and quiet
Room was clean as was the property, staff was outstanding. Even the a/c filters were clean… I would definitely stay again… the price was outstanding!!!
Business response:
Dear Justin, Thank you for sharing your positive experience with us. We are delighted about your positive experience at Extended Stay America! We strive for clean rooms, a well-maintained property, and outstanding staff, and it's heartwarming that we succeeded in this regard. We appreciate your kind words and look forward to welcoming you back for another exceptional stay at our hotel. Thank you for choosing us!Sincerely,Hotel Management
There was only one bedside table which I found quite weird. So on one side of the bed we did not have a table they need to fix that. Also there was no hair dryer which I was relying on there to be one.
Quiet place to stay. Very convenient location to places in the area.
Business response:
Dear PATTY, All of us at Extended Stay America are thrilled to know you loved your time with us and enjoyed your room! It was a pleasure having you as our guest, and we hope to see you again soon at the most loved location. Sincerely,Hotel Management
They should include more items in Grab & Go Breakfast menu. There were only lower quality cupcakes and granola bars.
Peaceful, helpful and clean.
Business response:
Dear Autumn, Thank you for sharing your positive remarks about Extended Stay America's staff. It gives us absolute joy to know guests like the amenities provided, and in your case, having a clean and peaceful room was great. We look forward to welcoming you again on your trip and hope to be your hotel of choice whenever you visit the city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Toledo - Holland
How is Extended Stay America - Toledo - Holland rated?
Extended Stay America - Toledo - Holland has a 4.3 star rating with 888 reviews.
When is Extended Stay America - Toledo - Holland open?
Extended Stay America - Toledo - Holland is open now. It will close tomorrow at 12:00 a.m.