This profile has been claimed by the business owner or representative.
Extended Stay America - Toledo - Holland
- Other
- Holland, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6155 Trust Drive, Holland, OH, 43528, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Like it here
Welcoming staff.
Business response:
Dear JUDY, We are glad you chose to stay at our hotel and that you had a good time in your room. We appreciate your observations of our welcoming staff. Our goal is to deliver the best service of any hotel in the area, and we hope you'll return to Extended Stay America again! Sincerely,Hotel Management
Parking convenient. Advertising free breakfast should say continental breakfast. Only coffees, muffins and cereal. Staff do not clean rooms unless you stay 7 days. Staying 5 days you’re on your on as for cleaning.
Business response:
Dear Patrina, Thank you for being our guest and sharing your feedback. It is nice you had a pleasant time and were pleased with the convenient parking. However, we apologize for your unhappy experience with our housekeeping services. While our housekeeping is done weekly to respect our guests' privacy and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. Please accept our apologies if we did not communicate this properly at check-in. Further, we regret that you were ... read more
No Wi-Fi password in room. Phone to call front desk didn't work so had to go to front desk for assistance, a guest standing there was the one who helped.
Business response:
Dear Helena, Thank you for selecting us. We regret we did not meet your expectations for a maintained room and hope you will accept our apologies for the inconvenience you encountered in the room. We have taken note of your observations and are currently having the same conversation with our brand leaders. In the meantime, our housekeeping and engineering staff are committed to keeping our facilities clean and up-to-date throughout our hotel. Our priority is to serve our guests with excellent service; anything lacking in thi... read more
because was safe and quiet
Frequently asked questions about Extended Stay America - Toledo - Holland
How is Extended Stay America - Toledo - Holland rated?
Extended Stay America - Toledo - Holland has a 4.3 star rating with 858 reviews.
When is Extended Stay America - Toledo - Holland open?
Extended Stay America - Toledo - Holland is open now. It will close tomorrow at 12:00 a.m.