Extended Stay America - Toledo - Maumee

Business response:

Helen, we appreciate you taking the time to review your experience at Extended Stay America. It feels good to know you enjoyed the spaciousness of your well-maintained room and that you were awed by our excellent hospitality. On behalf of everyone here, we thank you for the recognition and invite you to visit us again soon. Sincerely, Hotel Management 

Business response:

Thank you for letting us know we met your expectations for an absolutely perfect stay at Extended Stay America! We enjoyed having you as our guest and hope to have the opportunity of welcoming you back on a future visit. Sincerely, Hotel Management 

Business response:

Thanks for evaluating your visit to our hotel. Although you liked certain aspects of our hotel, we apologize that we didn’t explain our kitchenware policy to you upon arrival and the noise issue you experienced while you were here. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area Sincerely, Hotel Management 

Business response:

Thanks for the wonderful feedback. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. It was a pleasure having you at Extended Stay America, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for making Extended Stay America a part of your travel plans. We are glad that your overall experience was wonderful. We appreciate you for alerting us about the poor internet connectivity during your stay, and we apologize for your inconvenience. We have made changes to improve our connectivity for our guests. We look forward to your next visit very soon. Sincerely, Hotel Management 

Business response:

Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management 

Business response:

Sherrie, thank you for the four-star review of Extended Stay America. We are delighted to read you liked your spacious room and were impressed with the service provided by our courteous staff. We will be sure to share your compliments with Tina for a job well done. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. It's great to know you enjoyed your stay and our facilities and service were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We are devoted to providing outstanding service and accommodations, so we are happy to know we met your expectations. Thank you for taking the time to share your wonderful rating. We look forward to your return visit. Sincerely, Hotel Management