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Extended Stay America - Toledo - Maumee
- Hotels
- Maumee, OH
About this business
Location details
542 W. Dussel Dr., Maumee, OH, 43537, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The gentleman who checked us in was fantastic. So helpful and cheerful.
Business response:
Thank you for choosing Extended Stay America. We love sharing wonderful comments such as yours about our front desk team's efforts and excellent service. They will be thrilled to know their efforts are recognized and that you took the time to compliment them in your review. We look forward to seeing you again soon. Sincerely, Hotel Management
GREAT STAY FRONT DEAK WAS BEYOND HELPFUL IN CHANGING ROOM DUE TO A.C NOT FUNCTIONING RIGHT!!!!! WILL BE BACK SOON
Business response:
Derrick, thank you for choosing Extended Stay America! We love sharing wonderful comments such as yours about our front desk Team's efforts and excellent service. They will be thrilled to know their efforts are recognized and that you took the time to compliment them in your review. This team works very hard to make every guest comfortable and feel at home, so we are all very grateful for your feedback. We look forward to your next stay soon! Sincerely, Hotel Management
Performed Adequately Room had a somewhat musty odor, but not overpowering. Hotel did NOT serve breakfast, but each room has a full-service kitchen. Bed was comfortable. Staff VERY helpful and friendly.
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you enjoyed your comfortable suite and fully equipped kitchen, along with the service of our team. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts, and we'll be sure to share your comments with them. We hope to see you again soon! Sincerely, Hotel Management
Bad Odor, Nice staff, Needs more improvements There's evidence of some upgrades at this hotel, however, there still needs to be quite a bit more done to increase the hotel's appeal and value. There is a considerable amount of smoke odor in the hallways and we had to request a new room 2 times due to bad/smoke odor. The staff was very accommodating but it was a hassle when dealing with late arrival and wanting to get some rest.
Business response:
Thank you for sharing your feedback. Although you had an overall pleasant stay, we apologize for the inconvenience caused due to the issues you encountered here. We are meeting with the housekeeping and front office teams to discuss this situation and improve our service levels going ahead. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Nothing was outstanding that would make me recommend it
Business response:
Thank you for the feedback. We are happy you were pleased with most of the aspects of your stay at Extended Stay America, but we apologize that your visit was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Toledo - Maumee
How is Extended Stay America - Toledo - Maumee rated?
Extended Stay America - Toledo - Maumee has a 4.4 star rating with 901 reviews.
When is Extended Stay America - Toledo - Maumee open?
Extended Stay America - Toledo - Maumee is open now. It will close tomorrow at 12:00 a.m.