Extended Stay America - Tulsa - Midtown

Business response:

Thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked the spaciousness of your room. However, we apologize that we didn't meet all of your expectations and regret the inconvenience it caused. Your concerns will be shared with concerned departments as it will improve our future guest experiences. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management 

Business response:

Thank you for providing us with details about your stay. We sincerely apologize if our housekeeping services were not shared with you at check-in. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and complimentary. We are grateful for the feedback you provided, and we hope you will choose to stay with us again. Sincerely, Hotel Management 

Business response:

Joss, thanks for choosing Extended Stay America on your trip to our city. We are delighted to know you liked our well-maintained property and that you had a relaxing stay with us. Thank you for the review, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Amanda, we appreciate you taking the time to review your experience at Extended Stay America. It feels good to know you enjoyed the spaciousness of your room and that you experienced a great night’s sleep in your cozy bed. Thank you for your review, and we look forward to serving you again soon. Sincerely, Hotel Management 

Business response:

David, thank you for choosing to stay with us. Our staff works hard to ensure each guest has a great experience. Even though we are here to please, it is always nice to be recognized for a job well done. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management 

Business response:

Arturo, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable. We value your feedback as it will help us improve our facilities moving forward. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Dean, we appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management