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Extended Stay America - Tulsa - Midtown
- Hotels
- Tulsa, OK
About this business
Location details
7901 E. 31st Ct. S., Tulsa, OK, 74145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The pool was closed due to a fencing issue, so my children were disappointed. The place was also limited on towels and dishes- but the staff made up for the little things with friendly service. My family and I would stay again.
Business response:
Thank you for your kind review of the Extended Stay America. We are happy to have surpassed your expectations with our outstanding service. Reviews like yours encourage the team to keep up the good work. However, During your stay, our pool was out of order, and we apologize for your disappointment. We have made the necessary repairs. Thank you again for staying with us, and we look forward to seeing you and your family again soon. Sincerely, Hotel Management
Everything was fine. Not a very good selection for breakfast.
Business response:
Thank you for your review, and it's nice to know you enjoyed your overall stay with us. However,we aresorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
Clean room, clean bathroom. Confy bed. Very good Wi-Fi connection. ABSOLUTELY GREAT STAFF.
Business response:
Thank you for choosing Extended Stay America and for the wonderful feedback. We are delighted to know you were impressed with our associates and that you enjoyed your accommodations. It was a pleasure having you as our guest, and we look forward to your next visit. Sincerely, Hotel Management
They Didn’t even know I had a reservation when I arrived. No coffee in room.
Business response:
We appreciate timely feedback such as yours and we will use this to further better our training with the staff. The coffee maker and other cookware utensils we offer are available by direct request from the front desk.
Check in was rough. I contacted the front desk 3 times prior to the trip, to verify I had an animal friendly room, to add an extra day and to ask about early check in. On arrival I was told the room was ready but there was an extra charge for early check in and there were no pet rooms available. Frustrated/irritated after a 13 hour drive we went to grab something to eat. Upon our return at 3:10(check in starts at 3:00 pm)we were able to work things out. The room could have been a bit cleaner(makeup on the bathroom door, stic... read more
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and liked our courteous associates. However, we are sorry for the issues you encountered. We have asked our housekeeping team to be more diligent going forward. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Business response:
Thank you for your positive feedback!
Business response:
Thank you for being our guest and for letting us know that we exceeded your expectations.
Frequently asked questions about Extended Stay America - Tulsa - Midtown
How is Extended Stay America - Tulsa - Midtown rated?
Extended Stay America - Tulsa - Midtown has a 4.3 star rating with 723 reviews.
When is Extended Stay America - Tulsa - Midtown open?
Extended Stay America - Tulsa - Midtown is open now. It will close tomorrow at 12:00 a.m.