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Extended Stay America - Union City - Dyer St.
- Hotels
- Union City, CA
About this business
Location details
31950 Dyer St., Union City, CA, 94587, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No basics - shampoo!
Business response:
Dear Margaret,We apologize for the oversight regarding the lack of basic amenities during your stay. We understand how important it is for guests to have essential items available, and we regret that we fell short in this regard. Your feedback is valuable, and we will ensure that our housekeeping team is reminded to stock all necessary supplies. We would like the opportunity to serve you better in the future and hope you will consider a return visit.Sincerely,Hotel Management
breakfast is almost a complete meal.. lots of option you won’t be disappointed.
The drainer in the bathtub was not working and also the shower head was loose so was causing floor to get wet. I requested for someone to look it up and fix. But no one showed up.
Business response:
Dear Kavita,Thank you for being our guest. We are glad that you were pleased with your stay overall. It is always great to read about what we got right; however, we apologize for the malfunctioning bathtub drain and loose shower head, which caused you inconvenience. We are deeply sorry that our staff was not as responsive as they should have been in addressing your concerns. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Union City - Dyer St.
How is Extended Stay America - Union City - Dyer St. rated?
Extended Stay America - Union City - Dyer St. has a 3.8 star rating with 1,998 reviews.
When is Extended Stay America - Union City - Dyer St. open?
Extended Stay America - Union City - Dyer St. is open now. It will close tomorrow at 12:00 a.m.