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Extended Stay America - Union City - Dyer St.
- Hotels
- Union City, CA
About this business
Location details
31950 Dyer St., Union City, CA, 94587, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Uncomfortable bed! Staff a little rude, strange odors in hotel hallways,
Business response:
Dear Andrea, We're sorry to hear about your experience. Guest comfort is our priority, and we appreciate your feedback on the bed and staff interactions. Rest assured, we'll share these concerns to ensure a more pleasant stay for future guests. We value your input and hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Hotel Management
The hotel has a smell. Carpet must be old. Smelly and dirty. Check in staff insists on California ID. Not considering there are tourists from other countries too. Bathroom had some food stains . Not worth the rate paid . Was not aware there are 2 other better hotels across.
Business response:
Dear Aileen, Thank you for your feedback. We are genuinely sorry for the issues you encountered during your stay. We are dedicated to upholding high cleanliness standards and will address the concerns you mentioned with our team. We also apologize for any inconvenience caused by our ID policy, which is in place to ensure the safety and security of all guests. We appreciate your understanding and hope you might consider staying with us again for a more enjoyable experience. Thank you for bringing these matters to our attentio... read more
Frequently asked questions about Extended Stay America - Union City - Dyer St.
How is Extended Stay America - Union City - Dyer St. rated?
Extended Stay America - Union City - Dyer St. has a 3.8 star rating with 2,033 reviews.
When is Extended Stay America - Union City - Dyer St. open?
Extended Stay America - Union City - Dyer St. is open now. It will close tomorrow at 12:00 a.m.