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Extended Stay America - Washington, D.C. - Falls Church - Merrifield
- Hotels
- Fairfax, VA
About this business
Location details
8281 Willow Oaks Corporate Dr., Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Parking was fine, large lot with open spaces. The room was fairly clean but smelled disgusting. Musty smoky smell to the room. I could not sleep at all from the smell. Difficult time at check in. The person working the desk did not fully understand how to check in.
Business response:
Thank you for your review. We regret the inconvenience you had at the time of check-in. We will bring your concerns to the attention of our front desk staff as we continuously strive to improve. We are also sorry for the unpleasant smell you encountered. Your feedback has been discussed with our housekeeping team to ensure we are well poised to serve you better during your next stay. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Great Accommodations, Excellent Customer Service This is the only place to stay. Excellent customer service. All of the staff, both times I stayed at this hotel, were so friendly, kind, helpful, and accommodating. The staff is just so gracious, they check people in as if you were family coming to visit their personal home. Cleanest hotel rooms I have ever seen. You can not beat this place, lots of bang for your buck!
Conveniently located for easy access in northern Virginia. It is tucked away in a nice quiet neighborhood for a peaceful night sleep. The only downside was that on the crowded night I stayed, I couldn’t find a parking place within a hundred yards.
Business response:
Thank you for being our guest at Extended Stay America. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Very comfortable and convenient
D
Business response:
Relando, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
close to my training class
Frequently asked questions about Extended Stay America - Washington, D.C. - Falls Church - Merrifield
How is Extended Stay America - Washington, D.C. - Falls Church - Merrifield rated?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield has a 4.2 star rating with 1,372 reviews.
When is Extended Stay America - Washington, D.C. - Falls Church - Merrifield open?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield is open now. It will close tomorrow at 12:00 a.m.