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Extended Stay America - Washington, D.C. - Falls Church - Merrifield
- Hotels
- Fairfax, VA
About this business
Location details
8281 Willow Oaks Corporate Dr., Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like that it was in walking distance of some restaurants
Good stay
Business response:
Dear Debra, we are glad your stay at Extended Stay America was pleasant. We hope you are already planning another visit our way. Thank you again for your review. Sincerely, Hotel Management
Assez moyen Pas de verre dans la chambre Niveau assez quelconque
Business response:
François, one of the things we pride ourselves on is our commitment to our guests and communicating our services and amenities so our guests are well informed at check-in.We areso disappointed our dishware policy was not communicated to you during the check-in process. We have shared your review with our team so we can ensure our communication check points are followed to ensure a great experience for every guest. We appreciate you providing us with your feedback as we continually work to improve our hotel. We welcome you ba... read more
It was fine
Not staying again Front desk are great! Bathroom not working. Bed weren’t comfortable. Breakfast isn’t good.
Business response:
Please accept our apologies for not meeting your expectations. We want every guest who stays with us to have a relaxing, rejuvenating visit, so we are disappointed this was not your experience. We are also sorry for any issues you faced in the bathroom and that our complimentary grab-and-go breakfast didn't live up to your satisfaction. Your review shows us where we lack, and we are grateful for each of these comments. We cannot thank you enough for your patience and understanding. On a positive note, we are happy you were p... read more
We enjoyed the kitchen with refrigerator, microwave and especially the eat in table. The room was spacious. The employees, especially Katrina when we checked in, was very accommodating giving us a coffee maker and toothbrushes and toothpaste, since we had not anticipated an overnight stay after a hospital surgical procedure at Inova that day. There was confusion about a double booking, but the gentlemen the next morning when we checked out was able to cancel the second booking and issue a refund. Overall, an excellent stay.
Business response:
Jeffrey, thank you for the generous review. We enjoy hearing from our guests, and we are pleased we exceeded your expectations and that you appreciated our spacious rooms. We are so grateful for you mentioning our exceptional team members. We will surely pass your compliments to the staff mentioned in your feedback. It was a pleasure hosting you at Extended Stay America, and we look forward to your next visit. Sincerely, Hotel Management
The FD Agent who checked me in was awesome. Sorry can’t remember his name.
Business response:
Bernadette, thank you for being our guest at Extended Stay America. We are glad you were pleased with our front desk associate's attentive service. It is nice to hear this type of recognition for our staff, and we will be sure to share this lovely feedback with them. Thank you once more for your kind review. Please come back and see us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Falls Church - Merrifield
How is Extended Stay America - Washington, D.C. - Falls Church - Merrifield rated?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield has a 4.2 star rating with 1,372 reviews.
When is Extended Stay America - Washington, D.C. - Falls Church - Merrifield open?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield is open now. It will close tomorrow at 12:00 a.m.