Extended Stay America - Washington, D.C. - Falls Church - Merrifield

Melissa 

on Expedia

3 months ago

The hotel appeared dingy and dirty. The frint desk was pleasant and very helpful 

Jason 

on Expedia

3 months ago

We were unaware prior to checking in that there was no elevator on-site! We aren't able to climb stairs, let alone pull suitcases up them. After checking in, we then found that we couldn't stay at the hotel and that there were no ground floor rooms available. We had to leave and book elsewhere. We've never been to a hotel before that doesn't have an elevator! Although we found afterwards that the Expedia listing does indicate that there is no elevator, we still want the reservation to be refunded! 

Lenworth 

on Expedia

3 months ago

Noise all night. Hardly any sleep. One room downstairs had visitors every night. Loud music all night. You can hear people yelling. Room has horrible smell of cigarette smoke. Called the company but got a fake email for complaint. Their web site for providing feedback is broken. 

Lenworth 

on Expedia

3 months ago

none 

Dave 

on Expedia

3 months ago

Front desk when checking gave me the wrong directions to the room. Finally ask a uber delivery person if he knew ( which he did). Key did not work, went back and News new front desk person showed up after waiting. Little bit of an attitude like I did something wrong. Rug had stains over it. One night stand!