This profile has been claimed by the business owner or representative.
Extended Stay America - Washington, D.C. - Herndon - Dulles
- Hotels
- Herndon, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1021 Elden St., Herndon, VA, 20170, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The customer service was great and friendly. The property was very clean.
Business response:
Thank you for taking time out of your busy schedule to post comments regarding your experience at Extended Stay America. We are so pleased you enjoyed our hotel and our wonderful service. We appreciated having you as our guest, and we look forward to welcoming you back on your next trip to the city. Sincerely, Hotel Management
The staff was friendly. Grab and go breakfast was nice
Business response:
Thank you for staying with us at Extended Stay. We are pleased to know you enjoyed our complimentary grab-and-go breakfast and the service provided by our staff. We hope to see you again soon. Sincerely, Hotel Management
Bad
Business response:
Alvaro, thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We appreciate your feedback, and we hope you will return so we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
It's okay! The carpet smells like wet dog. However, it's overall better than most Extended Stays
Business response:
Thank you for staying with us again. Although you had an overall pleasant stay, we are sorry for the odor you encountered while here. Your concerns will be shared with the housekeeping department appropriately. It was a pleasure serving you, and we hope to have you back for the seamless stay you deserve. Sincerely, Hotel Management
it had a full size fridge, and counter top w/ burners.
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to read you enjoyed your comfortable suite and fully equipped kitchen. We hope to see you again soon. Sincerely, Hotel Management
The excellent customer service. The hotel needs to upgrade their breakfast before I will give a 5 star rating.
Business response:
Thank you for choosing Extended Stay America and for your review. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your stay. However, we regret our complimentary grab-and-go breakfast did not live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel and hope to see you again soon on your next visit this way. Sincerely, Hotel Management
Enjoyed my stay I enjoyed my stay the rooms were nice it had a refrigerator a stove to cook the bathroom was clean and nice the people at the front desk were very nice.
Business response:
Thank you for taking the time to write a review about your stay with us at Extended Stay America. It is great to hear you enjoyed your comfortable suite and fully equipped kitchen, along with the service of our team. We appreciate you being our guest and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Herndon - Dulles
How is Extended Stay America - Washington, D.C. - Herndon - Dulles rated?
Extended Stay America - Washington, D.C. - Herndon - Dulles has a 4.5 star rating with 1,401 reviews.
When is Extended Stay America - Washington, D.C. - Herndon - Dulles open?
Extended Stay America - Washington, D.C. - Herndon - Dulles is open now. It will close tomorrow at 12:00 a.m.