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Extended Stay America - Washington, D.C. - Herndon - Dulles
- Hotels
- Herndon, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1021 Elden St., Herndon, VA, 20170, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location to Dulles was convenient and room was nice size
Business response:
Thank you for being our guest. We are pleased to know you liked our location and that you enjoyed the spaciousness of your room. We appreciate your business and hope to host you again in the future. Sincerely, Hotel Management
Let down at Extended Stay Typically a good hotel but this particular room had a broken toilet WHICH was full of feces and it was clogged and eventually overflowed. The couch was in terrible condition, and when I reported to the front desk, I was told to either check out, or wait on maintenance, which never came. So I requested a plunger and attempted to fix it but to no avail. It turned out that the tank itself was leaking and not secured to the bowl. This was by far the worst experience I’ve had at this particular hotel bra... read more
Business response:
Donald, thank you for being our guest. We are pleased to know you liked our well-kept property, but we are sorry for the maintenance issue you encountered and regret our front desk was unable to resolve the problem. We have shared your feedback with the appropriate team so that we can improve our service and facilities going ahead. We hope you will consider coming back so we can make your next visit pleasant in every respect. Sincerely, Hotel Management
Very low budget Decent price for the area... I would only use as last resort, rooms are not cleaned well we found a shoe and had a dirty nightstand
Business response:
Thank you for your review. We were so pleased to read how much you enjoyed your overall stay at our hotel. However, we are sorry you had a few housekeeping issues with your room and that we fell short of our usual service delivery. We have discussed these issues with our staff to see where steps were missed in our room inspection process. Your feedback will help us do a better job going forward. We hope you consider us again when you return to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Herndon - Dulles
How is Extended Stay America - Washington, D.C. - Herndon - Dulles rated?
Extended Stay America - Washington, D.C. - Herndon - Dulles has a 4.5 star rating with 1,401 reviews.
When is Extended Stay America - Washington, D.C. - Herndon - Dulles open?
Extended Stay America - Washington, D.C. - Herndon - Dulles is open now. It will close tomorrow at 12:00 a.m.