Extended Stay America - Washington, D.C. - Springfield

nature bae 

on Google

2 months ago

Excellent Stay at Extended Stay America! I had an amazing experience at Extended Stay America! From the moment I arrived, the staff was incredibly welcoming and accommodating. The service was top-notch, and everyone went above and beyond to make sure my stay was comfortable. The rooms were clean, spacious, and well-equipped with everything I needed for a relaxing stay. The amenities were great, and the overall atmosphere was warm and inviting. I truly appreciated the attention to detail and the excellent hospitality. I high... read more

Ryan 

on Google

4 weeks ago

This extended stay is amazing. The front desk is awesome. Kerry and Maliha are very helpful. The assistant manager Eric is very helpful. They have free grab and go breakfast. The staff are always willing to talk with guest if not busy. The staff are more like family than staff. The location is a plus. The metro station is nearby and the mall with a target is nearby within walking distance. This hotel is in a quiet area off a main road. I would highly recommend this hotel to anybody looking for a cheaper but great hotel. 

Stephanie Rains 

on Google

a month ago

This hotel smells awful. We arrived at 5:55pm and waited for 8 minutes before someone arrived at the desk to check us in. The man (Mohammed) was polite and tried to help the best he could, but the room we reserved was not ready, so he gave us a "complimentary upgrade" to a bigger room with a smaller bed. The room smelled bad, and the floor was sticky. We went back down, and he changed us to a smaller room with 2 smaller beds than we reserved. That whole floor smelled like dog pee, and the floor was still sticky. At this poin... read more

Jose Gonzalez 

on Google

3 months ago

This was my first time staying at an Extended Stay, and I had a fantastic experience. The staff were incredibly friendly and helpful, which made my stay much more comfortable. I had the pleasure of being assisted by Miss Maliha, who went above and beyond to ensure I had everything I needed. She was patient, answered all of my questions, and made me feel right at home. Her authentic and accommodating demeanor truly stood out, and I appreciated her kindness throughout my stay. I highly recommend this location to anyone looking... read more

Jeff Thigpen 

on Google

a month ago

Read the reviews folks, not just the high rated ones. The one star reviews aren't wrong. Made a reservation for 4 nights about a week in advance. Arrived to check in at 6pm, had to wait 9 minutes for someone to come to the front desk. Was then told that the room I had reserved had not been cleaned, but that I would be given a "complimentary" upgrade to a bigger room with a smaller bed. At this point was also told by Mohammed, that their fire alarm randonly goes off, "but not to be scared". Went to the room, as soon as you w... read more