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Extended Stay America - Washington, D.C. - Tysons Corner
- Hotels
- Vienna, VA
About this business
Location details
8201 Old Courthouse Rd., Vienna, VA, 22182, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Desayuno “intercontinental” que jamás se vi. Muy pobre café o té. Con cereales y unos muffin y ya no se pida más!
Business response:
Thank you for your review and for choosing to stay at our hotel. We are sorry you were disappointed with our breakfast offerings and that it did not live up to your expectations. Based on your feedback, we are working with our food and beverage team to address your concerns and identify where we can make improvements. Thank you once again, and we hope you will consider to revisit us. Sincerely, Hotel Management
4つあるなかの1つ、コンセントが壊れていたがそれ以外は何も気になることはなかった。予約通りの部屋が空いておらず、一人だったのに二人部屋へ通してもらい、広い部屋で快適に過ごせた。
Business response:
Thank you for being our guest at Extended Stay America. We regret the reservation issue you encountered, but we are glad we were able to accommodate you in another room and that made your stay a comfortable one. We appreciate your feedback and look forward to your future visit. Sincerely, Hotel Management
Just ok, never came and cleaned the room after three nights stay
Business response:
Thank you for providing us with details about your stay. Although you had an overall pleasant visit, we sincerely apologize if our housekeeping services were not shared with you at check-in. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and complimentary. We are grateful for the feedback you provided, and we hope you will choose to stay... read more
You get what you pay for. This hotel was mediocre- the curtains were broken and hung off the rod at one end. They were also too long and blew out when the AC came on. There was a shoddy repair job on the lock on the door. There was a huge chunk of wood missing on the door jam in my room. The bathroom door was very difficult to close, the door kept swinging open. There were dust bunnies on the wood floor when I arrived. I requested a coffee maker in my room and the front desk kept telling me to "check back" I never got one. T... read more
Business response:
Thank you for your review of your recent stay. We are glad you liked our clean linens and friendly staff. However, we apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. We hope to have another chance to... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Tysons Corner
How is Extended Stay America - Washington, D.C. - Tysons Corner rated?
Extended Stay America - Washington, D.C. - Tysons Corner has a 3.6 star rating with 2,326 reviews.
When is Extended Stay America - Washington, D.C. - Tysons Corner open?
Extended Stay America - Washington, D.C. - Tysons Corner is open now. It will close tomorrow at 12:00 a.m.