Extended Stay America - Wichita - East

Business response:

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management 

Business response:

Tracy, all of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

Debra, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you once more for being our guest and we look forward to seeing you in the future. Sincerely, Hotel Management 

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Amy, thank you for being our guest at Extended Stay America. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We regret any inconvenience caused, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Jessica, thank you for your feedback. We are glad you had an overall pleasant experience, but we are sorry if the kitchenette area was not cleaned up to par. Our Housekeeping team will be checking the room you occupied to address this oversight. We hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, Hotel Management 

Business response:

We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management 

Business response:

Donna, thank you for your review. We are sorry for your disappointment with the incidental charges. We hope the rest of your stay with us was satisfactory and look forward to seeing you again soon. Sincerely, Hotel Management