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Extra Space Storage
- Self Storage
- Henrico, VA
About this business
Location details
9001 Old Staples Mill Rd, (East Parham Rd.), Henrico, VA, 23228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
The storage space is clean and easy to access, and the representatives are friendly and helpful. Moving in was a breeze!
Business response:
Hi, Sonya. We are thrilled you had a positive experience with Extra Space! Our team really appreciates your feedback.
Very easy to set up and delightful staff!
Business response:
Thank you for the excellent rating, John! We're happy we were able to provide a smooth rental experience. We are happy to help, so let us know if you need anything!
Great service, friendly staff, clean units, easy access, reasonable pricing.
Business response:
Hi Sandra, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! We are so glad you are satisfied with your rental rate! Let us know if you need any future assistance!
This location is great! Staff is awesome and no problem with my move in ever.
Business response:
Thanks for the kind words, Willie! We're so glad to hear you're enjoying your experience with us. Don't hesitate to reach out if you need anything!
I had a great experience renting a unit with Extra Space Storage. Sarah Rose who is the storage manager was great and professional. Sarah Rose and Michael provided me with an amazing customer service that made the moving process very simple and stress free. The unit was clean and safe, the facility has a great location, and the team cares very much about what they are doing, so I would definitely recommend the place to anyone looking for a storage unit. Thank you very much for such a wonderful, stress free experience!
Business response:
So glad to know Sarah and Michael were so helpful to you! We know moving can be stressful and we strive to ease the burden when at all possible! Great customer service and a clean presentation are two of our top priorities and we're so glad to know this was your experience. We really appreciate the recommendation as well as the 5 star review!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 728 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.