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Extra Space Storage

4.7

About this business

Location details

582 W 220 S St, Pleasant Grove, UT, 84062, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.7834 reviews
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Grace P.'s profile image
Grace P. 
rating
11 months ago

Easy to lease and very clean and professional. Bill was great to work with. Our unit is climate controlled and that is what we need. 

Business response:

We're pleased to hear that you found our leasing process easy and our facility clean and professional. Thank you for choosing Extra Space Storage for your storage needs! 

Lynette P.'s profile image
Lynette P. 
rating
a year ago

They were super friendly and very accommodating! They listened to what we needed and made it happen. With our move and all the difficulties involved this was a much needed breath of fresh air to have them help us out with our needs. 

Business response:

Thank you for the review, Lynette! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! 

Rudy L.'s profile image
Rudy L. 
rating
2 years ago

I've only had the service for less than a week but Bill, who is the manager is very nice and easy to work with. He is a real people person. The place is secure but the only thing so far I would do is add a little more light at night outside the front entrance area. I got a great web price for the first three months and hopefully we will be close to that price after the three months. 

Business response:

Hi Rudy, we're glad Bill is very nice and easy to work with. Security is our top priority and we appreciate that you have trusted us with your belongings! Your suggestions will be reviewed internally so we can work on improving your experience! Give us a call at (801) 785-9266 if you need anything in the meantime. 

Raymond H.'s profile image
Raymond H. 
rating
2 years ago

My experience was totally positive. Everyone was efficient kind and kept our needs in mind. I would definitely recommend this storage space to anyone who needs one. I would use it again in a heartbeat thanks bye. 

Belle H.'s profile image
Belle H. 
rating
2 years ago

I don't write reviews. But I am so grateful for the customer service I have received from the Pleasant Grove location, especially with Bill. He has been nothing but helpful in the last however long I've been there. Whenever he calls me to let me know that I missed a payment which has been a few or I have a payment coming up I always feel taken care of. This man deserves a raise; I probably would have left long ago with how expensive it's gotten but I really do love the service I've received. 

Business response:

Hi Belle, thanks for leaving us a review! We are thrilled to know Bill from our Pleasant Grove facility provided you with great customer service. We are happy to have you store with us. Please give us a call at 888-storage if anything comes up! 

Miranda U.'s profile image
Miranda U. 
rating
2 years ago

my husband and I just moved in with my laws and this storage unit has seriously saved our life's! it is so close to where we live and has the perfect amount of space for our things. I also accidentally payed twice online called in and talked to bill?? I think.. he reimbursed me and it was in my account within 3 seconds. thank you guys for being so helpful and kind!!! 

Dan S.'s profile image
Dan S. 
rating
3 years ago

Needed a unit and the lady working Monday the 3 rd was friendly and helped me. The whole place was very clean 

Skyler M.'s profile image
Skyler M. 
rating
5 years ago

Great service by Marc. Excited to be using this place as storage. It is a relief knowing my stuff is in good hands 

Business response:

Thank you for trusting us with your belongings, Skyler. We're committed to providing excellent service and we're glad you had a positive experience renting with Marc! Don't hesitate to reach out if you need anything! 

Kristy R.'s profile image
Kristy R. 
rating
6 years ago

Everyone was very friendly and the facility seems really nice. There was an older gentleman that told us how great the place was as he unloaded his car. I was impressed. The loss of the star has nothing to do with the facility, but how supply and demand changes prices. I could have gotten the same unit for much cheaper in a different city at Extra Space, that being said, they had the cheapest prices I could find at the time! 

Business response:

Thank you for the kind words, Kristy! We really appreciate you taking the time to share your experience with us. Please don't hesitate to reach out if you need further assistance! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.7 star rating with 834 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.