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Extra Space Storage

4.9

About this business

Store your belongings at Extra Space Storage on 4649 Kirby Pkwy in Memphis, TN today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our f... read more

Location details

4649 Kirby Pkwy, Memphis, TN, 38141, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.9864 reviews
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Alexis Daymont's profile image
Alexis Daymont 
recommend  Recommended
4 months ago

The customer service here is outstanding! I especially like Stephanie who was extremely friendly and made the process easy every step of the way. It’s a great place to store your car for cheap! 

Business response:

We are ecstatic to hear that you had a great experience with Stephanie at our Extra Space Storage location. Thank you for choosing us to store your car! 

Michelle Mckinnon's profile image
Michelle Mckinnon 
recommend  Recommended
10 months ago

Awesome location! Stephanie and Patrick are super helpful! 

Business response:

Thank you for the kind words, Michelle. We're glad our managers Stephanie and Patrick were able to help! Our team is here to serve you, so give us a call at (901) 366-9904 if you need any future assistance. Thank you for choosing Extra Space Storage.  

Courtney Mullins's profile image
Courtney Mullins 
recommend  Recommended
a year ago

Awesome!! Great staff. Been here for years 

Business response:

We think our team is great too! Thank you for being a loyal customer, Courtney. As always stop by the office or call us at 888-storage if you need anything.  

Adrianne Cole Burson's profile image
Adrianne Cole Burson 
recommend  Recommended
a year ago

The staff ( Jen & Nikki) their always friendly, courteous, nice and so down to earth. The storage area is always clean. The storages for rent are always clean. The staff is always willing to help when you call on them. 

Business response:

Hi Adrianne, thank you for recommending us. We're glad Jen and Nikki are always friendly, courteous, and nice. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don't hesitate to reach out at 888-STORAGE if you need anything!  

Marcus Griffin's profile image
Marcus Griffin 
recommend  Recommended
a year ago

It’s been a wonderful experience 

Business response:

Hi Marcus, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (901) 366-9904 or stop by the office if you need anything!  

Daniel Gonzalez's profile image
Daniel Gonzalez 
recommend  Recommended
a year ago

We were with extra space for about a year, during our time there Jen and Jacob were fantastic! Always professional & really helpful in all of our needs! I would highly recommend them to anyone looking for a very organized storage facility! 

Business response:

Hi Daniel, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jen and Jacob! We are thrilled that we earned your recommendation. Don’t hesitate to call us at 888-storage if you need anything.  

Pam Billings's profile image
Pam Billings 
recommend  Recommended
a year ago

Staff was friendly and helpful with information! 

Business response:

Hi Pam, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (901) 366-9904 or stop by the office if you need anything!  

Zsa Zsa Clark-Richardson's profile image
Zsa Zsa Clark-Richardson 
recommend  Recommended
a year ago

My Experience was Great ‼️Jacob and Jen greeted me with a smile and were awesome with helping me find space to store a few of my items and I would highly recommend that you vist EXTRA SPACE STORAGE for any of your storage needs. Thanks a lot guys‼️ 

Business response:

Hi Zsa, thanks so much for recommending us. We are thrilled to hear your experience was great. We're glad Jacob and Jen greeted you with a smile and were awesome with helping you find space to store a few of your items. Feel free to stop by the office if you need anything!  

Emily Nevels Jones's profile image
Emily Nevels Jones 
recommend  Recommended
2 years ago

My customer service experience with Katrice was outstanding as well as amazing. She took the time to listen to me and to explain it in detailed order. She was very patient and thorough. She was exceptionally nice and accommodating from the beginning to the end. I would rate her and her service as a “10”. 

Business response:

Thank you for recommending us, Emily! We pride ourselves on having a patient, understanding, and accommodating staff and are so happy Katrice was able to assist you! Our team is here to help, as always, give us a call at 888-storage if anything comes up.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 864 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.