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Extra Space Storage
- Self Storage
- Memphis, TN
About this business
Store your belongings at Extra Space Storage on 4649 Kirby Pkwy in Memphis, TN today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our f... read more
Location details
4649 Kirby Pkwy, Memphis, TN, 38141, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
RecommendedMy customer service experience with Katrice was outstanding as well as amazing. She took the time to listen to me and to explain it in detailed order. She was very patient and thorough. She was exceptionally nice and accommodating from the beginning to the end. I would rate her and her service as a “10”.
Business response:
Thank you for recommending us, Emily! We pride ourselves on having a patient, understanding, and accommodating staff and are so happy Katrice was able to assist you! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Very professional. Representative was able to help me set up same day storage with immediate access over the phone after office hours
Business response:
Thank you for your feedback, Shreise! We love to hear that our customers are happy with Extra Space. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
Speaking with Brenda made the shopping experience, for a storage, very easy. She was knowledgeable and very helpful. Thank you guys for making it easy for me. You deserve 4 🌟
Business response:
Hi Ann Dowdy, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Brenda! Don't hesitate to reach out to us at 888-storage if you need anything!
Jasmine was very friendly. Even though there was a mix up with Storage Treasures posting pictures to the wrong unit and we were not able to get our stuff or a refund today, she was so helpful and promised to get us taken care of by Monday when the manager returns. Would definitely recommend anyone to go see Jasmine.
Business response:
Hi Jan, thanks so much for your kind words! We are thrilled to hear your experience with Jasmine was positive and are always here to help with your storage needs! Give us a call at (901) 366-9904 or stop by the office if you need anything!
First of all, Jennifer’s customer service was great. The units are safe,secure and clean. The price was reasonable for the size. I would definitely recommend Extra Space Storage to anyone in need of renting a unit.
Business response:
Hi Rhonda Curry, thank you for recommending us. We're glad Jennifer’s customer service was great. We're committed to providing excellent customer service. Providing renters with clean and secure facilities is our top priority. Please stop by the office or give us a call at 888-STORAGE.
I highly recommend you'll stop by and check them out. Hands down the best customer service I've had in awhile. I'm very pleased with the attention and service I received. Jasmine went above and beyond to respond to me. Did I mention quickly? Don't take my word, stop by and see for yourself.
Business response:
Thanks for recommending Extra Space Storage, Shaniquill! We're committed to providing excellent customer service. We're glad Jasmine went above and beyond to respond to you. As always, give us a call at 888-storage if you need anything.
Jasmine did a great job!! Best customer service I’ve received in a long time, although I didn’t rent a unit she was very informative and patient
Business response:
Hi Michael, thank you for recommending us. We're glad Jasmine did a great job, she was very informative and patient. We're committed to providing excellent customer service. If you ever need anything, feel free to stop by.
Great customer service and very professional! Jasmine was very helpful and had everything I needed. She answered all my questions and took care of everything quickly. I would recommend this establishment and her to everyone. Just simply the best of the best! The Kirby Rd. location is the best!
Business response:
Hi Krishna, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, professional staff, so we are thrilled to hear that you had such a positive experience renting with Jasmine! Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!
Associates are very polite n helpful will submit to any issues addressed
Business response:
Hi Tollese, Thank you for your recommendation. We are so happy to hear our team has been very polite and helpful. We are happy to have you store with us! Please give us a call at 888-storage if anything comes up.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 898 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.