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Extra Space Storage
- Self Storage
- Memphis, TN
About this business
Location details
4649 Kirby Pkwy, Memphis, TN, 38141, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedWe were with extra space for about a year, during our time there Jen and Jacob were fantastic! Always professional & really helpful in all of our needs! I would highly recommend them to anyone looking for a very organized storage facility!
Business response:
Hi Daniel, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jen and Jacob! We are thrilled that we earned your recommendation. Don’t hesitate to call us at 888-storage if you need anything.
RecommendedStaff was friendly and helpful with information!
Business response:
Hi Pam, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (901) 366-9904 or stop by the office if you need anything!
RecommendedMy Experience was Great ‼️Jacob and Jen greeted me with a smile and were awesome with helping me find space to store a few of my items and I would highly recommend that you vist EXTRA SPACE STORAGE for any of your storage needs. Thanks a lot guys‼️
Business response:
Hi Zsa, thanks so much for recommending us. We are thrilled to hear your experience was great. We're glad Jacob and Jen greeted you with a smile and were awesome with helping you find space to store a few of your items. Feel free to stop by the office if you need anything!
RecommendedMy customer service experience with Katrice was outstanding as well as amazing. She took the time to listen to me and to explain it in detailed order. She was very patient and thorough. She was exceptionally nice and accommodating from the beginning to the end. I would rate her and her service as a “10”.
Business response:
Thank you for recommending us, Emily! We pride ourselves on having a patient, understanding, and accommodating staff and are so happy Katrice was able to assist you! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
RecommendedSpeaking with Brenda made the shopping experience, for a storage, very easy. She was knowledgeable and very helpful. Thank you guys for making it easy for me. You deserve 4 🌟
Business response:
Hi Ann Dowdy, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Brenda! Don't hesitate to reach out to us at 888-storage if you need anything!
RecommendedJasmine was very friendly. Even though there was a mix up with Storage Treasures posting pictures to the wrong unit and we were not able to get our stuff or a refund today, she was so helpful and promised to get us taken care of by Monday when the manager returns. Would definitely recommend anyone to go see Jasmine.
Business response:
Hi Jan, thanks so much for your kind words! We are thrilled to hear your experience with Jasmine was positive and are always here to help with your storage needs! Give us a call at (901) 366-9904 or stop by the office if you need anything!
RecommendedFirst of all, Jennifer’s customer service was great. The units are safe,secure and clean. The price was reasonable for the size. I would definitely recommend Extra Space Storage to anyone in need of renting a unit.
Business response:
Hi Rhonda Curry, thank you for recommending us. We're glad Jennifer’s customer service was great. We're committed to providing excellent customer service. Providing renters with clean and secure facilities is our top priority. Please stop by the office or give us a call at 888-STORAGE.
RecommendedI highly recommend you'll stop by and check them out. Hands down the best customer service I've had in awhile. I'm very pleased with the attention and service I received. Jasmine went above and beyond to respond to me. Did I mention quickly? Don't take my word, stop by and see for yourself.
Business response:
Thanks for recommending Extra Space Storage, Shaniquill! We're committed to providing excellent customer service. We're glad Jasmine went above and beyond to respond to you. As always, give us a call at 888-storage if you need anything.
RecommendedJasmine did a great job!! Best customer service I’ve received in a long time, although I didn’t rent a unit she was very informative and patient
Business response:
Hi Michael, thank you for recommending us. We're glad Jasmine did a great job, she was very informative and patient. We're committed to providing excellent customer service. If you ever need anything, feel free to stop by.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,035 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.