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Extra Space Storage
- Self Storage
- Kailua-Kona, HI
About this business
Location details
73-4281 Hulikoa Dr, Kailua-Kona, HI, 96740, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedTeresa and toni are a great help and keep the property clean , they have helped me with anything I need
Business response:
Your feedback is incredibly valuable. Teresa and Toni's dedication to cleanliness and helpfulness is exactly what we strive for. Thank you, Brennan!
Recommendedwhat a great experience! Easy registration and payment process, all done via my phone. Excellent communications with 0 surprises. The facility was clean and secure with an easy check in process. Pricing overall was fair and reasonable.
Business response:
Thank you for your feedback, Ralph. We’re glad to hear you had a great experience and found the registration and payment process easy and convenient through your phone. It’s great to know communication was clear, the facility was clean and secure, and that you found the pricing fair and reasonable.
RecommendedIt’s refreshing to know that companies still truly care about their customers. John and Toni were awesome to work with. So much Aloha. Mahalo
Business response:
We are ecstatic to hear about your positive experience with John and Toni. Thank you for sharing!
RecommendedWe came into the Kona facility on Hulikoa Rd to look at the different options. John was awesome and went the extra mile to accommodate us with what we needed. 10/10 would rent a space here again. Thank you John!!
Business response:
We are elated to hear about your great experience with John at our Kona facility! Thanks for the perfect rating recommendation.
RecommendedThey are amazing people and always so helpful and understanding!!
RecommendedJohn was awesome in getting us set up for or first long term car storage. He made it ease to get all the paper work done. Our space was the last one available at his location and we got a great rate. We highly recommend John as a great manager.
Business response:
We're happy to hear that John provided excellent service in setting up your long-term car storage. It's great to know that he made the paperwork process easy for you and that you were able to secure the last available space at a great rate. We appreciate your high recommendation of John as a manager. Thank you for choosing Extra Space Storage and for taking the time to share your positive experience!
RecommendedGaining storage online was very easy with a follow-on call from Gilbert who helped me go through the process of securing a space. These guys are great! Gilbert was very friendly and helpful with this process.
Business response:
We're ecstatic to hear that Gilbert was able to assist you with securing a storage space online. Our team strives to make the process as easy and convenient as possible for our customers. We appreciate your kind words about Gilbert's friendliness and helpfulness during the process. Thank you for choosing Extra Space Storage and for taking the time to share your positive experience with us!
RecommendedBraddah John at the Extra Space Storage above bottom Matsuyamas is the man!. John always goes above and beyond to kōkua (help) everyone the best he can. He is what customer service and ALOHA is all about. After having multiple bad experiences with the manager at the other site (below costco) We are so grateful to have found John!!. Mahalo nui
Business response:
Hi Kelsi, thank you for your review. We're glad John always goes above and beyond to help everyone the best he can. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything.
RecommendedJohn is amazing!! I left my key to my unit in the hallway on accident And John found them and held them for me!! Such amazing staff! I highly recommend hulikoa extra space!!!!
Business response:
We think John is great too! Thanks for the positive review, Johnny. Thanks for recommending Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 789 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.