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7160 W Point Douglas Rd S, Cottage Grove, MN, 55016, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 06:00 a.m. to 10:00 p.m. | |
Tue | 06:00 a.m. to 10:00 p.m. | |
Wed | 06:00 a.m. to 10:00 p.m. | |
Thu | 06:00 a.m. to 10:00 p.m. | |
Fri | 06:00 a.m. to 10:00 p.m. | |
Sat | 06:00 a.m. to 10:00 p.m. | |
Sun | 06:00 a.m. to 10:00 p.m. |
Best customer service at a storage place I’ve ever had. Great rates too.
Business response:
Hi David!Thank you so much for the positive feedback. We are glad our team provided you with great service! If you ever need anything don't hesitate to give us a call at (651) 401-8180 or stop by the facility!
Extra Space Storage always goes above and beyond to help out customers. I talked to Miranda today and she went the extra mile. That kind of customer service can’t be beat!
Business response:
Hi Becky, Thank you for taking the time to leave your feedback! We are thrilled to know Miranda went above and beyond to meet your storage needs. Please give us a call at 888-storage if anything comes up!
Quick, easy, and affordable. Nate and Miranda were immediately ready to take me in. The entire process took us 11 minutes from website to phone call! Thank you, I’m excited to do business with you.
Business response:
At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words, Trusty. We're glad Nate and Miranda were immediately ready to take you in. Please stop by the office or contact us at 888-storage if you have any questions!
Clean, secure and great customer service.
Business response:
Hi Arlene, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Security is our top priority and we appreciate that you have trusted us with your belongings! Give us a call at (651) 401-8180 or stop by the office if you need anything!
Extra Space customer service was awesome!! We needed 2 units last minute and were so accommodating. Then as we moved into one discovered we needed a bigger unit and the same moment they hooked us up with the bigger storage space. Can not say enough great things. Very pleased! And always willing to work with me. Thank you
Business response:
Thanks for the awesome feedback, Dolly! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! It's wonderful to know our team was awesome and accommodating. Don't hesitate to stop by the office or contact us at (651) 401-8180 if you need anything.
Extra Space personnel were extremely helpful, from the initial phone call to the end refund, when I cancelled my space. I recommend them highly.
Business response:
Thanks for the kind words, Alice! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (651) 401-8180 if you need anything.
quick sign up. love how easy it is to get to space. very clean storage area. would highly recommend the cottage grove site.
Business response:
Thank you for recommending us, Carol! We're happy we were able to provide a smooth rental experience. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Please stop by the office or give us a call at 888-STORAGE.
Great experience. Price kept going up though which I didn’t like. Overall great experience though
Business response:
Thank you, Lolo, for recommending us! It's wonderful to hear you had a positive experience with us and want you to know that we value your feedback on our rates! We will be sure to review it further. Give us a call at (651) 401-8180 if anything comes up.
Easy to work with, they answered the phone every time I called, polite, quick. Thank you
Business response:
Thank you for your feedback, Jeff! We love to hear that our customers are happy with Extra Space. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
Extra Space Storage has a 4.8 star rating with 786 reviews.
Extra Space Storage is open now. It will close at 10:00 p.m.