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Extra Space Storage
- Self Storage
- Cottage Grove, MN
About this business
Location details
7160 W Point Douglas Rd S, Cottage Grove, MN, 55016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedThe whole process was a breeze. Super friendly staff
Business response:
Thank you for the excellent rating, Shelley! We're happy we were able to provide a smooth rental experience. We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by the office if you need anything.
Do NOT use this company. They required a ten day notice(I gave more than 11), then took an entire month's rent anyway for less than a half-month of storage. I was told that if I gave the proper notice I would only be charged for days used-this was not to be so. The manger said not only would I have to give the 10 days notice, but I would have to have given the 10 days, plus a month's notice as well to get the "refund" for days I did not store anything. Don't know if this is a common industry practice, but I will NEVER use... read more
Business response:
Hi Kevin, we would love to discuss this with you further and hear more about how we can turn your experience around. Please give us a call at 888-storage so that we can speak with you further about your concerns.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 809 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.