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Extra Space Storage
- Self Storage
- Mentor, OH
About this business
Location details
7679 Mentor Ave, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedGreat service, helpful. Great rates!
Business response:
Thank you, Doug. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.
RecommendedI called and got a unit that very day. Since I had rented with them before, my info was stored in the system, making it easy to complete a new rental. Laura, is amazing! She always takes good care of me. I highly recommend Extra Space Storage.
Business response:
Angela Marie, we are so happy to hear that Laura could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Let us know if we can do anything else to help at 888-storage.
RecommendedFast and easy to sign up. Friendly staff.
Business response:
Thank you for the excellent rating, Nancy! We're happy we were able to provide a smooth rental experience. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
RecommendedVery professional and clean and answered all of my questions.
Business response:
Hi James, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and professional staff, so we do our best to make sure we are able to provide that! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
RecommendedLaura was so helpful and professional!!
Business response:
Hi Bonnie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Please let us know if you have any questions about your storage unit.
office was not attended during posted hours. took 3 trips to the site and 3 interactions with the lobby keosh to finally get someone to show me the RV storage area. The staff member from another location was very pleasant and helpful. I would NOT recommend this location.
Business response:
Thank you for bringing this to our attention. We apologize for the inconvenience you experienced during your visits. Please feel free to reach out to us at (440) 975-1300 to discuss this further.
They raised the rent 65% after a few months. They give you just enough time to move in and get everything settled, then jack up the price. Had to clear a 2 foot pile of snow and ice blocking my unit just to move out. Stay away!
Business response:
We're sorry to hear this, Adam Benedict. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Your business means a lot to us, so if you have any additional feedback, please don’t hesitate to contact us at 888-STORAGE.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 625 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.