This profile has been claimed by the business owner or representative.
609 Old Trolley Rd, Summerville, SC, 29485, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Excellent customer service. They actually answer the phone and do everything possible to help. I spoke with Tammy, she is amazing. Very knowledgeable and helpful.
Business response:
We are delighted to hear about Tammy's excellent service. Your feedback about her knowledge and helpfulness means a lot to our team.
Helpfulness of original staff who helped set up the rental was excellent. We are still working on storing, so far no glitches in that from the Extra Space Storage side of the move in. We are, so far, well satisfied. and would recommend to friends and family.
Business response:
Hi Brenda, thank you for recommending us. We're glad our team was able to help! We appreciate you recommending us to your friends and family. Please stop by the office or give us a call at 888-STORAGE.
Brittany was very knowledgeable and helpful. She knew the exact size of the storage unit that we would need and promptly showed it to us. The unit was very clean, as well as the grounds around it. The price is reasonable and we would recommend using this facility to anyone looking for a storage unit.
Business response:
Hi Marti, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Brittany! Please stop by the office or reach out to us at 888-storage if you have any questions!
Great Experience!!!! Excellent customer service!!
Business response:
Thank you for the kind words, Geraldine! We're committed to providing excellent customer service. Please stop by the office or give us a call if there is anything else we can do for you!
Very friendly and helpful. Very simple process and the even made a point of sweeping out the unit and giving it a quick look for issues when they showed me where it was. Best prices too!
Business response:
Jennifer, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out if you need anything!
They were very easy to deal with. Everything was handled over the phone. All set when I arrived. Clean well kept. Love it.
Business response:
Hi Gina, thank you for your feedback! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out if you need anything!
great customer service with a very knowledgeable staff
Business response:
Hi, Curtis Antonio! Thanks for the positive feedback, it means a lot to our team. Please call (843) 821-7322 if you have any questions about your rental.
I had an awesome experience. Angie was excellent
Business response:
Thank you so much for your kind words, Paul. We really appreciate you taking the time to share your experience with us. Thanks for recommending Extra Space Storage!
Ms Heather and Ms Amanda are the best. Awesome experience... #FYI I found those keys you two����
Extra Space Storage has a 4.9 star rating with 1,142 reviews.
Extra Space Storage is open now. It will close at 10:00 p.m.