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18777 Bloomington Ave, Bloomington, CA, 92316, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Great storage unit and very affordable. We received excellent customer service from Art. He was very friendly and understanding gave us exactly what we needed. Quick and easy check out as well. Bathrooms were clean and they offered cold water lol. I would highly recommend these storage units.
Business response:
Thank you for the kind words, Monse! We're committed to providing excellent customer service. We pride ourselves on having a friendly staff and are thrilled to hear your experience with Monse reflects that. Thanks for recommending Extra Space Storage!
People are so nice. That goes a long way with me. Especially since you can't find a better deal anywhere.
The best costumer service I have experienced in a very long time. Cynthia and Victor were very personable and assisted above and beyond what I expected. I would recommend EXTRA STORAGE IN BLOOMINGTON to anyone that is in need of a storage unit. :) Thanks again Cynthia & Victor!
WOW!!! Absolutely LOVE this storage facility. i got helped out by James who was very friendly. Exceptional customer service! they have really good deals to rent out a space. I would highly recommend Extra Space Storage especially at this location
Excellent customer service!!! I was in and out in under an hour and got exactly what I needed. Ask for Cynthia, she's the manager there. She will definitely take care of you and your storage needs!
I never write reviews but I just had too mention the excellent service that I received here, the gentlemen named victor was so friendly and sweet and very helpful, made me feel very welcome, the establishment is also very neat and clean, overall a really great place, so glad I came here for my storage needs. Will be recommending this storage place to all my friends.
My husband and I found this storage 3 years ago when we moved from upland to Colton. 10x10 for 70$ such a great price! We had to take it. When we started out a couple weeks after we had it it was horrible hence their was roaches crawling everywhere. We notified the office right away and they fixed it . We still took precaution and added our own bombs every couple of months and chalk powder around the whole storage units inside even though they found the root of the problem connected to a storage unit couple units down from ... read more
Business response:
Hi Erica, we really appreciate you taking the time to leave a review. Providing a positive experience to each of our customers is very important to us, and we are sorry to hear about the issues you've experienced. We would like to speak with you in more detail about each of your concerns to see how we can help. Can you give us a call at 888-storage?
COCKROACHES We stored items there while my house was being remodeled - assured by the staff that units were clean, regular pest control, etc. I got an indoor unit that SEEMED clean. A few months later, we went to take our belongings out and immediately found cockroaches running through the unit - some had gotten into our boxes. Management refused to fumigate, so we had to pay to fumigate all oour things before we were able to bring them into our home. UPDATE - Manager post about helping us resolve the issue is pure BS. W... read more
Business response:
We're sorry to hear about your experience, D. It's very important to us that your belongings are kept safe from any harm. Please feel free to contact us directly at (909) 562-0502 so that we can assist with your concern.
I have been a customer of Extra Space Bloomington Ave for years, mainly because it is right down the street from my house. They reward long-term customers by regularly raising the monthly rate without any reason whatsoever. When it was finally time for me to move out, I loaded up a Uhaul truck and was on my way. When I went to unpack the truck, I realized I was missing some valuable items, a priceless classical acoustic guitar, an acoustic bass guitar, a keyboard, and some power tools. I called Rene at the front office and h... read more
Business response:
Thank you for taking the time to provide your feedback, Michael. We consider security our top priority and are very sorry to hear about your experience. We would like to speak with you about this in more detail. Can you give us a call at (804) 745-3382?
Extra Space Storage has a 4.9 star rating with 1,110 reviews.
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.