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Extra Space Storage

4.9

About this business

Location details

310 Snyder Ave, Berkeley Heights, NJ, 07922, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9596 reviews
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Angela G.'s profile image
Angela G. 
rating
a year ago

I rented space for less than one year, during that time I changed units from a bigger to a smaller unit and they were accommodating. My items that were stored are as they were from when I stored them. The personnel, Rayvon, Gary, and Wyatt were all professional & proficient. 

Linda S.'s profile image
Linda S. 
rating
3 years ago

I received excellent service. Marne, the representative who assisted me, was most helpful. She went above and beyond what was expected to help me. Thank you. Extra Space Storage, Berkeley Heights, NJ 

Business response:

Thank you, Linda, for the kind words! Here at Extra Space Storage, we are committed to being the most professional storage solution in your neighborhood! It's great to hear Marne could help. Let us know if we can do anything else to help at 888-storage. 

Angela Beth S.'s profile image
Angela Beth S. 
rating
4 years ago

Over the years I have had so many changes in my life. Moving from one office to another, or from one home to another, or just storage for business stock. I have always found Extra Space to feel very safe. the facilities in Berkeley Heights is very clean, great lighting and really nice. The people are wonderful and very helpful. I've had 4 units there over time and now I am down to two. They are a wonderful, safe, trusted place to store your treasures. I've worked with Andrew who was a doll and Omar was very helpful with se... read more

Business response:

Thank you Angela Beth! We pride ourselves on keeping our storage facility clean, safe, and well-lit and are thrilled to hear your experience reflects that! We're glad our team was very helpful. Don't hesitate to reach out at 888-STORAGE if you need anything. 

Ron W.'s profile image
Ron W. 
rating
5 years ago

Andrew and Laura were just GREAT in resolving a billing error for me and also obtaining a lower price for my long term rental. 

Business response:

Hi, Ron. We're so glad Andrew and Laura were a great help! Thank you for choosing Extra Space Storage. 

Brittany W.'s profile image
Brittany W. 
rating
5 years ago

This facility is amazing clean and the staff is always super helpful. The store manager is very attentive and is always willing to help with carts or helping me with my account. I enjoy this location because of the employees that work there. It is SO CLEAN! 

Business response:

Thanks for choosing Extra Space Storage, Brittany. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Call us at (908) 464-5800 with any questions! 

Judy H.'s profile image
Judy H. 
rating
7 years ago

My husband and I have utilized Extra Space Storage in Berkeley Heights, NJ for our storage needs. We have had several different units of various sizes as we have downsized. All the units were clean and climate control on the first floor. There are many dollies available in working order to help you transport your belongings. We have now known the manager, Roman for 2 years plus. He has helped us in every turn while being attentive to our needs. He and his staff have been friendly and professional throughout our time there. 

John D.'s profile image
John D. 
rating
8 years ago

The onsite management, Roman and Gabriele, are the best. They're very helpful, polite and know their customers by name. I'll give the staff a 5 star rating. However. The facility is clean, well maintained and conveniently located for me. They get a 3 star for rewarding their loyal customers with automatically increasing their monthly fee after 6 months. Make sure you read the fine print and look out for the rate increase post card in the mail. 

V N.'s profile image
V N. 
rating
8 years ago

Outstanding customer service. Very clean and consistent facility. Plenty of hand trolleys for your use; never had to wait for an elevator, parking bay, or service. This helped us bridge the gap between moving homes. Monthly fees were higher than I expected - not that I had a reference point - but I got complete peace of mind, so no regrets. Management team was very fair on move-out; prorated my last month to the actual days used. I really appreciated that there is a clear contract, thoroughly explained, and a web porta... read more

Alex F.'s profile image
Alex F. 
rating
10 years ago

These people get customer service. Great staff and great suggestions that were most appreciated. The facility is very clean and the concern showed regarding how my unit was configured before I showed up on site was extra appreciated. I loved the way the 10 x 20 was split into two 10 x 10s, that configuration was perfect for my needs. I highly recommend this place first because of their staff and then second because of its cleanliness. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 596 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.