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Extra Space Storage

5.0
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About this business

Store your belongings at Extra Space Storage on 115 Grace Baker Rd in Birmingham, AL today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of... read more

Location details

115 Grace Baker Rd, Birmingham, AL, 35210, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.0586 reviews
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540
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30 reviews have no rating
Tim Boshell's profile image
Tim Boshell 
recommend  Recommended
a year ago

It's convenient and secure. The manager Christy is top notch. She's helpful and friendly. 

Business response:

Thank you for your feedback, Tim! We love to provide our renters with convenient and secure facilities. We're glad Christy was able to meet your storage needs. Let us know if you have questions at 888-storage! 

Austin Cochran's profile image
Austin Cochran 
recommend  Recommended
a year ago

Great customer service, well ran, and good environment 

Stephanie M Walden's profile image
Stephanie M Walden 
recommend  Recommended
a year ago

Everything was great. Christy the manager is awesome, kind, professional, and always willing to help. Facility is always clean! 

Business response:

Hi Stephanie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional, and helpful staff, so we are thrilled to hear that you had such a positive experience renting with Christy! Our team is here to help, as always, give us a call at 888-storage if anything comes up.  

Diane Olexa's profile image
Diane Olexa 
recommend  Recommended
a year ago

I have been using Extra Space Storage for 6 years! Christy and Ron helped me today when I needed a lock number changed and they were so helpful and went the extra mile ! Thank you Extra space! 

Business response:

Thank you for the kind feedback, Diane. We're glad Christy and Ron went the extra mile to meet your storage needs! Your loyalty means the world to us. Our team is here to serve you, so give us a call at (205) 957-0096 if you need any future assistance.  

Youngoldsoul Victor's profile image
Youngoldsoul Victor 
recommend  Recommended
a year ago

very nice and clean environment, always satisfied with their help. 

Business response:

Hi Youngoldsoul, thank you for recommending us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! As always, give us a call at 888-storage if you need anything.  

Kevin D.'s profile image
Kevin D. 
on Birdeye

a year ago

WOW!! Christy helped us today at a Montgomery location —helping out in a time of need!!! Great customer service and organization!! Your lucky to have her as part of your team!! 

Business response:

Thank you for the kind words, Kevin. We're glad Christy was able to help! Our team is here to serve you, so give us a call at (205) 957-0096 if you need any future assistance.  

Kathy Carnahan's profile image
Kathy Carnahan 
recommend  Recommended
a year ago

Everything was very easy to understand and complete storage needs quickly. 

Business response:

Thank you for the kind remarks, Kathy! We're so happy to hear we have your recommendation! Don’t hesitate to stop by the office if you need anything.  

Teresa Wahlrab Westbrook's profile image
Teresa Wahlrab Westbrook 
recommend  Recommended
a year ago

Dry easy to set up our space & very friendly & helpful staff. 

Business response:

Hello, Teresa Wahlrab. Thank you so much for the positive feedback, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (205) 957-0096.  

Missy Vogtle-Hale's profile image
Missy Vogtle-Hale 
recommend  Recommended
a year ago

I used them today, but I was very disappointed my movers had to move all this heavy furniture into such a hot burning unit! I was under the impression I was paying for climate controlled!! Very misleading by the call center in Utah!! Jay, who works there tried to help me best way he could!!!! He was great!! 

Business response:

Hi Missy. Thank you for taking the time to leave your feedback. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that Jay tried his best to assist you. We are sorry to hear that you had a poor experience with our customer service center. Please feel free to email us at customerservice@extraspace.com if you'd like to discuss your concerns or if there is anything we can do to help. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 586 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 9:00 a.m.