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Extra Space Storage

5.0

About this business

Store your belongings at Extra Space Storage on 115 Grace Baker Rd in Birmingham, AL today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of... read more

Location details

115 Grace Baker Rd, Birmingham, AL, 35210, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.0695 reviews
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Diane Olexa's profile image
Diane Olexa 
recommend  Recommended
2 years ago

I have been using Extra Space Storage for 6 years! Christy and Ron helped me today when I needed a lock number changed and they were so helpful and went the extra mile ! Thank you Extra space! 

Business response:

Thank you for the kind feedback, Diane. We're glad Christy and Ron went the extra mile to meet your storage needs! Your loyalty means the world to us. Our team is here to serve you, so give us a call at (205) 957-0096 if you need any future assistance.  

Youngoldsoul Victor's profile image
Youngoldsoul Victor 
recommend  Recommended
2 years ago

very nice and clean environment, always satisfied with their help. 

Business response:

Hi Youngoldsoul, thank you for recommending us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! As always, give us a call at 888-storage if you need anything.  

Kathy Carnahan's profile image
Kathy Carnahan 
recommend  Recommended
2 years ago

Everything was very easy to understand and complete storage needs quickly. 

Business response:

Thank you for the kind remarks, Kathy! We're so happy to hear we have your recommendation! Don’t hesitate to stop by the office if you need anything.  

Teresa Wahlrab Westbrook's profile image
Teresa Wahlrab Westbrook 
recommend  Recommended
2 years ago

Dry easy to set up our space & very friendly & helpful staff. 

Business response:

Hello, Teresa Wahlrab. Thank you so much for the positive feedback, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (205) 957-0096.  

Missy Vogtle-Hale's profile image
Missy Vogtle-Hale 
recommend  Recommended
2 years ago

I used them today, but I was very disappointed my movers had to move all this heavy furniture into such a hot burning unit! I was under the impression I was paying for climate controlled!! Very misleading by the call center in Utah!! Jay, who works there tried to help me best way he could!!!! He was great!! 

Business response:

Hi Missy. Thank you for taking the time to leave your feedback. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that Jay tried his best to assist you. We are sorry to hear that you had a poor experience with our customer service center. Please feel free to email us at customerservice@extraspace.com if you'd like to discuss your concerns or if there is anything we can do to help. 

Gary Watts's profile image
Gary Watts 
recommend  Recommended
2 years ago

Christy was awesome she is very knowledgeable and a pleasure to work with! 

Business response:

Hi Gary, Thank you for taking the time to leave your recommendation! We pride ourselves on having a pleasant, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Christy! We are here to help! Please give us a call at 888-storage if anything comes up!  

Adam Bavar's profile image
Adam Bavar 
recommend  Recommended
2 years ago

Christie was great to deal with… 

Business response:

Your recommendation means so much to us, Adam. We are glad Christie was great to work with. Our team is here to help, as always, give us a call at 888-storage if anything comes up.  

Dená Colvin-Hand's profile image
Dená Colvin-Hand 
recommend  Recommended
2 years ago

The service was great and Christy Cochran was awesome and so helpful. 

Business response:

Hello, Dená. Thank you for the review. We're so glad Christy could meet your storage needs. Please stop by the office if you need anything! 

DeAngelo London's profile image
DeAngelo London 
recommend  Recommended
2 years ago

Kristy is awesome!!!!!, very helpful and polite. Woman needs a raise 😁 

Business response:

Thank you for the kind words, Deangelo. We're glad Kristy is very helpful and polite. Don’t hesitate to reach out if you need anything at 888-STORAGE.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 695 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.