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Extra Space Storage
- Self Storage
- Cincinnati, OH
About this business
Location details
8100 Hamilton Ave, Cincinnati, OH, 45231, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Great staff and great value! What a fantastic welcome to our new home state.
Business response:
Welcome to Extra Space Storage, Robert! We are thrilled to hear your experience was positive and are excited to have you as a customer!
Not a good experience. Charged more than initially quoted by significant amount. Did not have 24 access as told when I initially set it up, causing complications with my move. After moving my stuff out, I was contacted texted, called and emailed, saying my unit was still occupied and locked, threatening collections. Claiming I was past due. I was paid and moved out, with pictures of lock in my possession, as well as Pic of empty, clean unit. This is dishonest business practice, and things were missing from my unit. I was har... read more
Business response:
Hi Kelly, we really appreciate you taking the time to leave a review. We are sorry to hear about your experience and want you to know that your feedback will be reviewed internally so we can work to potentially earn your business in the future! Your business means a lot to us, so if you have any additional feedback, please don’t hesitate to contact us at 888-STORAGE.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 1,076 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.