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Extra Space Storage

4.8

About this business

Location details

245 Washington St, Auburn, MA, 01501, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8708 reviews
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Jean Louise Hodgkins's profile image
Jean Louise Hodgkins 
recommend  Recommended
5 years ago

The people are very friendly and helpful and it is a very clean facility 

Business response:

Hi Jean Louise, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out if you need anything!  

Julia Lotter's profile image
Julia Lotter 
recommend  Recommended
5 years ago

Very clean, staff is very kind and helpful! Love the new flashlight it works amazingly! 

Business response:

Hi Julia, thank you for your feedback! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Call us if there is anything else we can do to assist you!  

Wiley Adam Settle's profile image
Wiley Adam Settle 
recommend  Recommended
5 years ago

clean space and great people 

Business response:

Thanks, Wiley Adam. We appreciate the positive rating! 

Kim Landgren's profile image
Kim Landgren 
recommend  Recommended
5 years ago

clean, you can go just about anytime 

Business response:

Hi Kim, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage!  

Robert Bastardo's profile image
Robert Bastardo 
recommend  Recommended
5 years ago

Easy to deal with. Never any issues there. 

Business response:

We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Robert!  

Mallory Callahan's profile image
Mallory Callahan 
4 years ago

very unwilling to help a customer make a partial payment over the phone when I have done it before. I have tried to explain to the gentleman I dont have a way to the facility. Just because THEY lost the paperwork I signed to ok my other partial payment, do not recommend to anyone who might need help one day. 

Business response:

Hi Mallory, we really appreciate you taking the time to leave a review. Providing a positive experience to each of our customers is very important to us and we hope to better serve you next time you visit the office. If there is anything we can do for you in the meantime, we are here to help and can be reached at 888-STORAGE. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 708 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.