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Extra Space Storage

4.9

About this business

Store your belongings at Extra Space Storage on 9499 E Washington St in Indianapolis, IN today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tou... read more

Location details

9499 E Washington St, Indianapolis, IN, 46229, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.91,030 reviews
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Hannah Reeves's profile image
Hannah Reeves 
recommend  Recommended
5 months ago

Great price for a lot of space, great customer service! 

Business response:

Hi Hannah, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (317) 662-2568 or stop by the office if you need anything!  

Melissa Hill's profile image
Melissa Hill 
recommend  Recommended
10 months ago

Easy to use online system . Great prices 

Business response:

Hi Melissa, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (317) 662-2568 or stop by the office if you need anything!  

Amy Basilio's profile image
Amy Basilio 
recommend  Recommended
11 months ago

highly recommend! very quick easy process less than 10 minutes and I had all of my information on how to access my unit. the manager called me the same day to thank me for my business. very easy to enter and access unit, the manager showed me how to properly use the lock. amazing customer service looking forward to continuing to do business with them! absolute love that is a 24-hour facility!! 

Business response:

Hi Amy, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (317) 662-2568 or stop by the office if you need anything!  

Angie Hayden's profile image
Angie Hayden 
recommend  Recommended
a year ago

Super friendly staff! Office was so clean also! 

Business response:

Hi Angie, thank you for taking the time to leave us a review. We strive to provide 5 star service to every customer that walks through our doors and are sorry to hear you did not have that experience. Taking your feedback into account, we will be sure to review internally and make any necessary adjustments.  

Nichelle Thomas's profile image
Nichelle Thomas 
recommend  Recommended
a year ago

Best place ever… Will not go to any other storage unit 

Business response:

Thank you for your feedback, Nichelle! We love to hear that our customers are happy with Extra Space Storage. Our team is here to help, as always, give us a call at 888-storage if anything comes up.  

Anonymous's profile image
Anonymous 
recommend  Recommended
a year ago

Good people, very helpful 

Tami Clemons's profile image
Tami Clemons 
recommend  Recommended
a year ago

Max was very helpful in getting my app to work! 

Business response:

Thank you for the kind words, Tami. We're glad Max was able to help! Our team is here to serve you, so give us a call at (317) 662-2568 if you need any future assistance.  

Destiny Purnell's profile image
Destiny Purnell 
recommend  Recommended
a year ago

Max was very helpful and made the process easy. Clean facility!! 

Business response:

Thank you for taking the time to leave your feedback, Destiny! We're so happy to hear Max was able to make your rental process easy! Give us a call at (317) 662-2568 if you need any future assistance. 

Jamel Freeman's profile image
Jamel Freeman 
recommend  Recommended
a year ago

Had a great experience , and max was also really helpful 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,030 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.