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Extra Space Storage

4.8

About this business

Location details

2074 Mannheim Rd, Des Plaines, IL, 60018, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8808 reviews
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Jamie Weber's profile image
Jamie Weber 
recommend  Recommended
5 years ago

It’s clean, the staff have always been friendly and helpful, and there has always been a cart available for use. Never too many people there too, which is nice because we never had to wait for an elevator or worry about being too close to people during COVID-19. 

Business response:

Hi Jamie, thank you for taking the time to share your storage unit rental experience with us. We know that our customers value clean storage facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance! 

Sandra N Edwin Caban's profile image
Sandra N Edwin Caban 
recommend  Recommended
5 years ago

Great Price for any unit needed and very clean storage. 

Business response:

Hi Sandra N Edwin, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We are so glad you are satisfied with your rental rate! Stop by the office if you need anything. 

Steve Stark's profile image
Steve Stark 
recommend  Recommended
7 years ago
Tom Nelson's profile image
Tom Nelson 
7 years ago

I like the facility, it's clean and accessible. Catherine at the front counter is very pleasant. However, finding out that a 14% increase in my fee after just three payments is upsetting. I was told that corporate checks competitors in the area for pricing every so often and found they were charging more so to keep Extra Space competitive they raised my fee. Not understanding how that keeps you competitive, but so be it. If it wasn't for that I would have given them 5 stars. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 808 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.